Our clients

The homeless men and women who use our services have a rich diversity of backgrounds and experiences but there are also many common themes.

More than half of our residents have physical health problems, and mental health and/or substance use problems. In addition to their homelessness, a resident may also have several other challenges to face,  ranging from dyslexia to drug issues.

Many have experienced significant trauma - in childhood; in the armed forces; on the streets. Most people who become homeless are very isolated; many have lost all contact with their friends and families. People come to us with increasingly complex needs, and to help them recover we must constantly modify and modernise our homeless services.

Our clients' achievements as they work towards recovery are made even greater by the significant hurdles they have overcome.

Read more about client involvement at: St Mungo's client involvement

Listen to some of their experiences, gathered in our oral history project Street Stories and their stories of recovery and moving on.

If you are a St Mungo's client, read more about services for you and how you can get involved and help others in St Mungo's.

We are also now developing a Women's Strategy. About a quarter of our residents are women, and research has shown they can face particular issues around domestic violence, relationships with families and children. Read more in our Homeless Women Recovery Innovations briefing Sept 2011 and on our Blog.

To find out more, contact our Client Involvement Manager, Andy Williams, on 020 8762 5692 or at AWilliams@mungos.org