Outside In

Outside In is a group of St Mungo's clients who meet with Directors and Board members every six weeks to represent clients - putting forward their concerns and ideas and helping to set the agenda for future developments.

Members of the group have trained as 'Peer Facilitators' so that they can support other residents to run their own meetings. They have also run presentations and workshops at staff inductions, and helped to recruit new staff.

Read about the Outside In mission and also its Outside In Code of Conduct for members.

What is 10 x Better?

One client, Jerry, founded a group that aimed to help clients help themselves over ten weeks. He called it Outside In 10 x Better. Here's how clients are making it work in different hostels and how it could work in yours.

Read more about Outside In and 10 x Better in our Client Involvement Recovery Innovations briefing July 2011

Hear Andy Williams, client involvement manager, and colleague Jeff talking about Outside In in this short video.

To contact Outside In, call 020 7549 8213 (please note this is an answerphone service and someone will get back to you as soon as they can). Alternatively, you can contact them via email at outsidein@mungos.org