If you have any concerns or suggestions, please contact the relevant project. Staff will be happy to take the details. In most cases the project management team is best placed to resolve concerns, and will investigate and respond to you as appropriate. If you do not have a telephone number for the project in question, please request one from our head office on 0203 856 6000 or via firstname.lastname@example.org.
If you prefer not to contact the project direct, or are unable to do so for some reason, please contact:
We aim to respond within at least 48 hours, or quicker where possible.
Depending on the nature of your complaint, the issue may be investigated centrally or passed to the relevant project or area manager for investigation and resolution.