From Policy to Procedure

Course outline:

Aim

  • To enable participants to draft meaningful practical procedures to ensure policy is enacted.

Outcomes

  • Clarity on the relationship between strategy, policy, and procedure
  • Ability to identify which policies require a procedure
  • Ability to efficiently draft practical procedures which reflect policy.

Approach

A one day course concentrating on the practicalities of drafting effective policies and procedures. The course explores the relationship between strategy, policy, and procedure, and is practical and participatory. The course covers:

  • Relationship between strategy, policy, and procedure.
  • The policy context - national / local govt, local organisations, own organisation. Making it meaningful.
  • Policy challenges - potential conflict of ethos, involving clients, making it practical, knowing you've got it right, lack of time to write policies, the plethora of topics which appear to require a policy.
  • Why have policies?
  • Misperceptions about policy.
  • Making it manageable: finding the time to write it, and knowing how many topics really require an organisational policy.
  • Authorisation levels
  • Function of procedure as distinct from policy; dangers of confusing the two
  • Characteristics of a good procedure.
  • Identifying the key elements of a policy.
  • Separating the principles of a policy from the practical implications
  • Consultation - clients and staff
  • Getting the right balance between over instruction and vagueness
  • Practical exercise turning a policy into a procedure.

Who is it for?

For up to16 managers or policy / procedure leads working in the Supporting People field.

For more information e-mail: performancesolutions@mungos.org