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Fundraising Regulator

The Code of Fundraising Practice and and its associated rule books for street and door fundraising outline the standards expected of all charitable fundraising organisations across the UK. The standards were developed by the fundraising community through the work of the Institute of Fundraising (IoF) and Public Fundraising Association (PFRA).

In 2015, a Review of Fundraising Regulation chaired by Sir Stuart Etherington identified a need for responsibility for the Code and the rule books to be transferred  to a new Fundraising Regulator to safeguard the independence of fundraising regulation.

The Code and the rule books have been formally transferred  to the Fundraising Regulator at its launch on 7th July 2016. Decisions on changes to the Code will be made by the Fundraising Regulator’s Standards Committee in consultation with fundraising stakeholders.

To make a complaint, please call 020 8600 3000 or email our Supporter Care Team.