We would like to thank everyone who volunteers with St Mungo's. Our volunteers play an important role in supporting our clients and make a huge difference to the range of services we can offer homeless people.
Jyoti has been an incredible asset to St Mungo's since 2012. She volunteers in two ways: she comes out on night shifts and engages with entrenched rough sleepers. She has demonstrated an incredibly compassionate approach and uses her language skills and strong sense of emotional intelligence to work with some of our most vulnerable clients. Jyoti also volunteers three days a week with client support tasks, regularly accompanying clients to appointments and engaging with them in a positive and productive way.
Martyn has been a reliable, consistent and flexible volunteer from the week he started over nine months ago. He attends every week spending a lot of time with clients in the project; chatting, listening to music, helping with trips, coming in at short notice and consistently going above and beyond his role. "He motivates me to get up and get about, he comes along to my meetings and I would not usually go if I did not have him supporting me. He is always willing to do more and he has made a difference to my life, inspiring and encouraging me to do IT. He helps me think things are worthwhile."
Jo started over a year ago at Edith Road as a literacy volunteer, working one to one with clients to support their reading and writing skills. She asked the residents what they would like to do, and found out about their interests and hidden talents. She now alternates between facilitating weekly history club debates, poetry club readings, and literacy support. Jo has a knack for making conversations accessible to all, and both staff and clients look forward to her being here every Monday.
Phil has been volunteering with us for five years, and in that time has shown consistency, reliability and enthusiasm towards clients and activities. At our Grays Inn Road hostel, Phil (pictured right next to Ken Bryce, hostel manager at Grays Inn Road) has supported staff in organising mental health events, and he also volunteers twice a week to show residents how to cook on a budget. Praised for his versatility and ability to build positive relations, he is a long standing support to our work.
Since the summer of 2012, Brian has helped oversee the running of our gardening programmes in Bristol, and has shown a relentless amount of enthusiasm and commitment to the support of the gardens and clients using them. Staff singled out Brian for being an ‘excellent role model for clients', his calmness and good humour, and helping to increase the amount of clients taking part in gardening activities.
Ian's strengths in communicating with clients with mental health problems, and his calm and polite manner, have made him a valuable member of the team. At our Argyle Street hostel, Ian has also involved himself in contributing to on site health and safety, and IT support. Staff describe him as an "all rounder" who gives 100%. Here, he is pictured receiving his award from John O'Grady (right), Project Manager at Argyle Street.
Having volunteered with us since late 2012, Malcolm (left) has helped to install new methods of learning for clients wishing to improve their literacy. Commended by staff for his ability to work closely with people, including on one occasion giving support to a client who had recently suffered a bereavement, without Malcolm's dedication some of the literacy sessions would not have taken place.
Claudia received a volunteer award for her work at our older people's hostel at Hilldrop Road, where she gave her experience of art and music appreciation to residents. She was presented the award by Jim Doyle (left), Area Manager for Mental Health in Camden, and Iver Morgan (right), Head of Volunteering.
Olga (right), became our November Volunteer of The Month for her work at our Cromwell Road hostel as part of the Central and Eastern European (CEE), where she donated her time and skills in translation sessions with clients. She was presented the award by Kate Tebbet (left), Project Manager at the hostel.
Francis was given a volunteer award for his work helping our clients gain IT skills at our hostel in Birkenhead Street, London. He was presented with his certificate by Mike McCall, Executive Director of Operations.
Kay received a volunteer award for helping female clients learn how to sew. The award was presented to her by David Evans, our Executive Director of Finance. Zara Baile, Activity Worker, said: ‘Kay is a dedicated and thoughtful volunteer who has made a huge difference to the lives of clients and taught them to knit, crochet and cross stitch.'
Dan has been a volunteer at our Endell Street hostel for almost two years, in that time he has set up and run several activities including a newspaper reading and current affairs group. He has also been influential in setting up a befriending scheme. His award was presented to him by Charles Fraser CBE, then Chief Executive of St Mungo's. The Endell Street team says: "Dan is an amazing asset to us; we are incredibly lucky and proud to have him as part of our team.'
Pete has been out in all weathers encouraging and supporting our clients, has increased participation levels by 50%, is always reliable, friendly, considerate and helpful with our clients. He is excellent at one to one work with clients, people really trust him. One client said of Pete "he's a really lovely bloke, you could tell him anything"
Roger runs a peer to peer IT Learning Club for clients, promoting education, IT development, digital inclusion, social inclusion as well as creating self esteem and confidence among the individual learners. Roger said: "The most gratifying reward is the inspiration I receive from the clients I work with. Knowing that I am part of a team contributing to the positive changes these clients make in their lives, is what drives me to continue in this role."
"Carl has had more input into the development of Spring Gardens than any member of staff - he always ensures clients' views are heard. Every single member of staff and client would say that Carl is Volunteer of the Century!" El, Staff member
"I really enjoy spending time with clients and building solid relationships with them once the initial barriers fall. I just love volunteering here and this award was extremely rewarding for me!" Read more about Jessica's volunteering experience
Inspired by our volunteers? Check out our current volunteering opportunities and this could be you!