The unique thing about St Mungo's PAL service is the way it is staffed - almost exclusively by volunteers with experience of moving on from support services themselves.
This has huge benefits in terms of being able to engage and establish a relationship quickly with clients. This also allows the volunteers themselves to gain valuable workplace experience, access a variety of training and re-enter the workplace.
Read our Recovery Results Briefing on Peer Advice Link's tenancy sustainment programme here.
What is PAL?
The Peer Advice Link (PAL) project has been awarded the Approved Provider Standard (APS), the national benchmark for safe and effective practice in mentoring and befriending, from the Mentoring and Befriending Foundation.
For more information or to enquire about volunteering with PAL, email:PAL@mungos.org or call freephone: 0800 021 7206.
What is PAL Flatmates?
PAL Flatmates is about enabling clients to move into shared accommodation by matching and introducing people who are suitable and ready to flat share. Funding for this service was announced through Crisis in February 2011. If you are interested in being a Flatmate, or a landlord wanting to know more, contact 020 7608 4712.