Tackling homelessness in Lisbon

    In summer 2018 Ed Addison, Case Coordinator for St Mungo’s project Street Impact London, took part in a two week long cultural exchange programme in the USA. Since then he has also been to Portugal to see how they approach street homelessness. Ed explains more about what he learned from Crescer, an organisation which has homeless and substance use outreach services in Lisbon.

    In my work in London, I see on a daily basis how the cycle of homelessness and drug use can be very hard for people to break out of. Using drugs can make people very sick and hard for them to address some basic needs, including housing. I wanted to see if I could learn a different way to support people who are using drugs and facing homelessness, and was fortunate to be able to spend three days with Crescer, which has staff offering substance misuse and homeless outreach services in Portugal’s capital, Lisbon.

    Minimising harm

    Throughout the 1990s Portugal had high rates of HIV and opiate related death, affecting all levels of society. Many people in Portugal knew a close friend or family member who was affected.

    In 2001 the government decriminalised the use of drugs and gave organisations like Crescer a platform to use a harm minimisation approach to address the issue. This kind of approach recognises that sometimes people will not be ready to make changes such as stopping their drinking or drug use completely, and helps people to minimise the risks to themselves and others.

    On my first day at Crescer I went out with the ‘E Uma Rua’ service in the east of the city. The team was made up of three psychologists, a nurse, a social worker and a psychiatrist. I watched as they talked to people on the streets, offering harm reduction advice, distributing kits meaning people could use drugs more safely and collecting used needles in a needle disposal bin. I was moved to see how the outreach workers offered support to individuals where they were, regardless of their situation. Those they spoke to seemed to hold them in high esteem and were willing to talk about their issues.

    Crescer work in cooperation with other services including a methadone van. Once people are registered, they are able to access a mobile service to receive their methadone prescriptions from a van. This serves the city seven days a week distributing methadone to 1,200 people at four locations throughout the day and is thought to be behind a reduction seen in drug related antisocial behaviour.

    The harm reduction approach means in Portugal, whilst there hasn’t necessarily been a decrease in the number of drug users, there has been a massive drop in cases of HIV, other blood born viruses and opiate related death.

    Housing First

    Crescer also offers a Housing First service – ‘E Uma Casa’ – which provides people who have slept rough for long periods, and also have mental and physical health needs, with a home. Their approach is multi-disciplinary, meaning lots of different agencies work together to provide support. The team currently supports 36 people and is made up of psychologists, a social worker, a nurse, a psychiatrist and a peer advocate.

    The team establishes a relationship with a person living on the street over a number of months and offers them a house. Once they have a home, the team put support plans in place, conducting home visits and offering psychological support, to help manage their drug use, mental health needs and encourage development of independent living skills.

    The team also works to empower the local community to offer support to those housed in the project. For example, I saw people from a local convenience store looking after a person with mental health needs and dispensing their daily medication.

    The challenge of ending rough sleeping

    I would like to say a big thank you to Crescer for hosting me for three days and giving me a fantastic insight in to the amazing work they are doing in Lisbon.

    In London I cycle up to 100 miles a week as part of my job, finding and working with people who are sleeping rough. That equates to a lot of thinking time!

    I’ve been inspired by some of the innovations I saw, particularly those which take specialists to the streets to meet people where they are. In Portugal, working together in an interdisciplinary way is reducing harm, and linking people who are using drugs on the street with other services that could help them leave homelessness behind such as sorting out benefit claims and mental health support.

    What I have seen in Portugal convinced me that treating the issue of drug use as a matter of public health is effective. I believe it is time for the UK to follow suit and recognise the severe health crisis that is occurring on our streets, in our communities and in our prisons, often due to drug dependency and other complex interrelated factors such as trauma, and mental health issues.

    We are starting to see more funding for multi-disciplinary approaches to supporting people who are homeless. I believe introducing innovative ideas could improve health outcomes for people who are sleeping rough and using drugs, helping to reduce drug related antisocial behaviour, the number of people needing ambulance services and the number of drug related deaths.

    Find out more about our service models, including Housing First and Social Impact Bonds.

    How to keep your New Year’s resolution

    New Year’s resolutions are easy to make, but often difficult to keep. In this blog, our Head of Volunteering, Iver Morgan, reflects on the challenges and rewards that volunteering at St Mungo’s can bring and highlights the difference you could make to the lives of people experiencing homelessness this year.

    It’s that time of year where many of us are making New Year’s resolutions, some of which will be easier to keep than others. For a lot of people that may be learning to do something new or giving something back.

    At the end of 2018, I was reflecting on just that – how much our volunteers give, the skills they bring with them and the new ones they learn. They make a real difference, on a daily basis, to the lives of people experiencing homelessness. All of our volunteers, whatever their role and whether they have just joined us or are one of our long standing volunteers, play an important role in the fight to end homelessness.

    Through donating their time, skills and experience – and doing so in a compassionate and sensitive way – volunteers help demonstrate to our clients that they are not alone, that there is a future away from homelessness and that they can rebuild their lives.

    Volunteering at St Mungo’s can be challenging, it’s often complex and each day is never the same, but our volunteers always tell us how rewarding they find it. We know their role makes a huge difference to our clients – helping to reduce isolation, while increasing their confidence and helping them to learn new skills.

    But don’t take my word for it. Hannah is part of First Response – our innovative new scheme for volunteers to help our Outreach teams find people who are sleeping rough. Here’s what she says about her role:

    “I started volunteering with St Mungo’s because I wanted to use some of my spare time to get involved in my community and make a difference to people’s lives. Through First Response, I can see the direct impact that volunteers have, supporting outreach teams and helping to reduce the devastating levels of homelessness across London. It’s an issue that’s really important to me, so having the opportunity to work with other people who feel passionate about reducing homelessness through volunteering at St Mungo’s is a real privilege.”

    So if you’re thinking about how to keep your new year’s resolutions, why not have a look at volunteering with us. Be that holder of hope for people that are struggling to see it themselves.

    We have a variety of volunteering opportunities available across London and the South of England. Volunteering with us, will give you the opportunity to use your time and skills to make a difference to the lives of people experiencing homelessness.

    Find out more about volunteering at St Mungo’s and view our current volunteering vacancies.

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