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In the coming years, our purpose of ending homelessness and rebuilding lives will drive us to transform the way we operate.
In the coming years, our purpose of ending homelessness and rebuilding lives will drive us to transform the way we operate.
Writing a strategy for St Mungo’s is tricky because what we really want is homelessness – and therefore our organisation – not to exist.
In the coming years, our purpose of ending homelessness and rebuilding lives will drive us to transform the way we operate to continue supporting some of the most vulnerable people in our communities.
As part of local and national ecosystems dedicated to ending homelessness, our commitment for this strategy is to be a valuable and valued sector partner and to focus where we can have the most impact.
The dedication of our colleagues and our volunteers drives our work. We will keep building St Mungo’s as a great place where we can all thrive, and we will provide the best support possible to our clients and to each other.
We couldn’t do what we do at St Mungo’s without our partners, commissioners and supporters and we are immensely grateful to 1000 of our colleagues and 800 of our clients for the invaluable role they played in developing this strategy.
Writing a strategy for St Mungo’s is tricky because what we really want is homelessness – and therefore our organisation – not to exist.
In the coming years, our purpose of ending homelessness and rebuilding lives will drive us to transform the way we operate to continue supporting some of the most vulnerable people in our communities.
As part of local and national ecosystems dedicated to ending homelessness, our commitment for this strategy is to be a valuable and valued sector partner and to focus where we can have the most impact.
The dedication of our colleagues and our volunteers drives our work. We will keep building St Mungo’s as great place where we can all thrive, and we will provide the best support possible to our clients and to each other.
We couldn’t do what we do at St Mungo’s without our partners, commissioners and supporters and we are immensely grateful to 1000 of our colleagues and 800 of our clients for the invaluable role they played in developing this strategy.
Our new strategy focuses on what we can do to end homelessness and rebuild lives through two key missions:
Our new strategy focuses on what we can do to end homelessness and rebuild lives through two key missions:
At the heart of our services is our commitment to doing everything we can to keep our clients safe, empowering them in their individual recovery journeys and preventing homelessness in the future.
Our aim is to support each client to live a fulfilling life with purpose and meaning, and helping them to connect with their friends, families and communities.
We make the following commitment to every client. We will:
At the heart of our services is our commitment to doing everything we can to keep our clients safe, empowering them in their individual recovery journeys and preventing homelessness in the future.
Our aim is to support each client to live a fulfilling life with purpose and meaning, and helping them to connect with their friends, families and communities.
We make the following commitment to every client. We will:
Alongside our service ethos, we seek to demonstrate our values in everything we do: from our interactions with our clients, to how we treat each other as colleagues, to how we work with our partners.
We all have a voice. We embrace differences and celebrate people’s unique strengths.
Our clients are at the heart of our community. We learn from their experiences, and their voices shape what we do and how we do it.
Alongside our service ethos, we seek to demonstrate our values in everything we do: from our interactions with our clients, to how we treat each other as colleagues, to how we work with our partners.
We all have a voice. We embrace differences and celebrate people’s unique strengths.
Our clients are at the heart of our community. We learn from their experiences, and their voices shape what we do and how we do it.
Our clients drive what we do and how we do it. This will never change.
We will empower our clients to shape their own support, services and communities. Embedding our Service Ethos, strengthening our Client Advisory Board and launching a new Client Involvement Strategy means our clients will inform what St Mungo’s looks like next, from the services they rely on, to how we hold the government to account.
We have worked directly with people with complex needs for over 50 years. We remain committed to them.
We will focus on our core areas of expertise and continuously improve them based on the evidence we gather on what works best. In doing so, we will increase consistency across our services. We will continue to own properties where it is sustainable and strategic. We will strengthen our partnerships with other landlords and property management experts to help us improve what we offer and to ensure our clients’ homes are safe and comfortable.
Our clients continue to be isolated in their communities and in society. Together, we can change this.
This strategy focuses on increasing connections and harnessing the power of convening. We will bring together people from across the sector to solidify our collective understanding of key issues and get to the bottom of where change is needed. We will build partnerships within and outside the sector to develop best practice, to explore joint opportunities and to deliver our missions.
We have powerful and unique insights into ending homelessness for good. We will use this to influence change.
We will gather and use evidence to inform our own practice and to advocate for change on behalf of our clients. We will use data and our clients’ experiences to identify solutions to the complex issues that both lead to homelessness and prevent its eradication. We will seek to increase our visibility and our collaborative work with partner organisations to strengthen our influence.
Our purpose and values motivate people to work with us. It’s not enough.
Our new People Strategy will ensure we attract, retain, support and develop all our people. Through our commitment to Equity, Diversity and Inclusion we will embed an inclusive culture where we better represent the diversity of the communities we work in, at all levels of the organisation. And we will continue to modernise and improve the tools our colleagues need to do their jobs well.
Our clients drive what we do and how we do it. This will never change.
We will empower our clients to shape their own support, services and communities. Embedding our Service Ethos, strengthening our Client Advisory Board and launching a new Client Involvement Strategy means our clients will inform what St Mungo’s looks like next, from the services they rely on, to how we hold the government to account.
We have worked directly with people with complex needs for over 50 years. We remain committed to them.
We will focus on our core areas of expertise and continuously improve them based on the evidence we gather on what works best. In doing so, we will increase consistency across our services. We will continue to own properties where it is sustainable and strategic. We will strengthen our partnerships with other landlords and property management experts to help us improve what we offer and to ensure our clients’ homes are safe and comfortable.
Our clients continue to be isolated in their communities and in society. Together, we can change this.
This strategy focuses on increasing connections and harnessing the power of convening. We will bring together people from across the sector to solidify our collective understanding of key issues and get to the bottom of where change is needed. We will build partnerships within and outside the sector to develop best practice, to explore joint opportunities and to deliver our missions.
We have powerful and unique insights into ending homelessness for good. We will use this to influence change.
We will gather and use evidence to inform our own practice and to advocate for change on behalf of our clients. We will use data and our clients’ experiences to identify solutions to the complex issues that both lead to homelessness and prevent its eradication. We will seek to increase our visibility and our collaborative work with partner organisations to strengthen our influence.
Our purpose and values motivate people to work with us. It’s not enough.
Our new People Strategy will ensure we attract, retain, support and develop all our people. Through our commitment to Equity, Diversity and Inclusion we will embed an inclusive culture where we better represent the diversity of the communities we work in, at all levels of the organisation. And we will continue to modernise and improve the tools our colleagues need to do their jobs well.
3 Thomas More Square, Tower Hill, London E1W 1YW | 020 3856 6000 | info@mungos.org
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