StreetLink, the national referral service managed by St Mungo's in partnership with Homeless Link, is the main service the public can use to let us know about someone they are concerned about who is sleeping rough. The information is used to help outreach teams and other services locate people and support them off the streets.
By using the StreetLink app, website or phone line, members of the public can alert local authorities and homelessness organisations to people sleeping rough in their area. StreetLink urgently connects people experiencing homelessness with the local support available to them.
If you’re concerned about someone who is sleeping rough, please call StreetLink on 0300 500 0914, use their app, or visit the StreetLink website.
If you see someone sleeping rough, and the situation is an emergency, call 999 for the police or an ambulance.