Our Unsung Heroes: Harriet

Harriet delivering goods to vulnerable people helping them feel safe supported

Harriet signed up to volunteer during the crisis to deliver essentials to people self-isolating in temporary accommodation.

Our volunteers are integral to everything we do. Their role over the last few months has been more crucial than ever. While many of us have been staying at home, Harriet chose to give up her time. Helping ensure that vulnerable people are safe and supported.

When the coronavirus outbreak began, Harriet was put on furlough from a job she loved at a marketing agency in London. Since then, she has had to move back to her family home in Brighton and decided to make the most of her new-found spare time.

After seeing an opportunity to volunteer with St Mungo’s on Facebook she applied straight away. Since then she has been helping our teams in Brighton to deliver food and other essentials to people self-isolating in temporary accommodation, including hotels. Here she shares her experience with us.

This has been the most rewarding experience. It’s lovely to know that, during a time of so much uncertainty, we are able to help improve people’s lives.

Harriet decided to make the most of her new-found spare time. When she saw an opportunity to volunteer with St Mungo’s on Facebook, she applied straight away. She has been helping our teams in Brighton to deliver food and other essentials to people self-isolating in temporary accommodation, including hotels. 

The team and I have been working together to deliver hot meals, either breakfast or dinner, to people in temporary accommodation. It has been the most rewarding experience and everyone is so grateful. It’s lovely to know that, during a time of so much uncertainty, we are able to improve people’s lives.

It’s been hard to adjust to the changes we’ve all been faced with, and I’ve definitely had highs and lows. It’s been great to be able to help other people, but volunteering has been good for me too. It keeps me busy and gives some structure to my days, and I feel like the changes are gradually getting easier for me as time goes on. This time helps you reflect on what is important.


Want to get involved? Find out about the volunteering opportunities at St Mungo’s here.