We take the safeguarding of our clients very seriously.

All staff, locums and volunteers go through a robust recruitment process which includes full referencing, and DBS checks if they are required for the role.

As part of their induction, staff, locums and volunteers are made aware of our Code of Conduct when they first start working or volunteering at St Mungo’s which clearly sets out expectations for professional boundaries and client safeguarding. Safeguarding is part of our mandatory training programme for client-facing staff and volunteers. We also have a wide range of safeguarding policies and procedures which staff, locums and volunteers can refer to for guidance.

Where safeguarding concerns do arise, we fully investigate and make reports to safeguarding teams in the relevant local authority. We will also report to the Disclosure and Barring Service, where necessary.

We have Safeguarding Adults and Safeguarding Children Policies and Procedures. We also have processes in place to ensure we continually learn and improve our practice in relation to safeguarding. This includes carrying out ‘Best Practice Reviews’ of particular safeguarding incidents and completing an annual review of all safeguarding cases. We also have a Whistleblowing policy, anti bullying and harassment policies and a slavery and human trafficking statement.

If you have any safeguarding concerns relating to St Mungo’s please contact us. Any concerns raised will be treated with sensitivity and taken seriously.