Ending homelessness, rebuilding lives

Our services

Our services focus on the different stages of a person’s journey of homelessness or sleeping rough.

The recovery journey

The causes and consequences of homelessness are complex. In order to meet the challenges that arise, we have a range of projects and services to help people become housed, healthier and more hopeful.

Our services focus on the different stages of a person’s journey of homelessness or sleeping rough: before, during and after.

We work to prevent people becoming homeless, support people who are sleeping on the streets into secure accommodation and then provide them with the services they need to rebuild their lives once they are there, and after.

In 2022-23, we supported 28,359 people who were homeless, or at risk of homelessness. On average, we provided 2,735 people with housing and support on any given night. These services range from outreach, accommodation and floating support services, to skills, employment and care, depending on the local area and the needs of the people there.

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