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Criminal Justice

Each year we work with around 7,500 prisoners and ex-offenders, helping them to make real and positive change in their lives.

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Going to prison can cause the loss of a home, possessions, job and relationship with family and friends. 

London Housing Advice and Interventions Service (LHAIS) 

LHAIS provides tailored housing support to People on Probation and People in Prison.  We ensure a smooth transition in housing support as individuals move from custody back into the community.
The service is delivered in partnership by St Mungo’s and Single Homeless Project (SHP):
 
  • St Mungo’s works with individuals in all male prisons who will be reporting to London Probation and in select Probation Delivery Units (PDUs).
  • Single Homeless Project supports people on probation in the community across the rest of London.

Housing Advice Workers (HAWks)

Our Housing Advice Workers (HAWks) provide:

  • Assessments of housing needs and pathways.
  • Support to access suitable housing options.
  • Advocacy to help maintain existing tenancies and prevent homelessness.
  • Help with income maximisation and reducing housing-related debt.
  • Advice to Probation Practitioners and signposting to other local services.
 
If a person in prison or on probation is returning to London or has a local connection and no accommodation on release, we can support them to find a place to live.
 
If they already have a tenancy, we will work to help them retain it wherever possible.
 
As part of this service, we also have 3 staging posts which only people on probation can be referred to by the HAWks. 
How to Refer
 
Referrals must be made by Probation staff only.
 
Please note: We cannot accept referrals through any other route.

London Housing Advice and Interventions Service
Housing Advice Workers
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"A prison can be an intimidating place to work but after a while you realise a few things; you need to be able to listen, be patient and be completely honest with people. And when you can help, it feels like you have done a good thing, however small."

Sophie, Housing Support Volunteer

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