Submission to the Social Security Advisory Committee consultation on decision making and mandatory reconsideration

In this submission, we highlight that the mandatory reconsideration process can be very challenging for our clients, and can cause a number of problems with other benefits, which can exacerbate existing mental health problems. We make the case that the Department for Work and Pensions (DWP) should do more to assist claimants and their support workers to obtain the relevant evidence that will help them in their case.