Ending homelessness, rebuilding lives

St Mungo’s successfully awarded largest new contract to revolutionise helping homeless people in the capital

St Mungo’s is thrilled to announce it will continue to deliver the Mayor’s No Second Night Out service, which is an innovative and integral service to help those experiencing rough sleeping and homelessness in the capital.    

No Second Night Out (NSNO) which has been delivered by leading charity St Mungo’s since 2011 now plays a vital role in ending rough sleeping in London. In 2022/23, the service assisted 1,887 people, approximately 19% of were those observed sleeping rough in London. 87.5% of those supported through NSNO did not return to rough sleeping. 

The new contract term, which launches on 1st April, will be delivered across a network of assessment hubs and single room accommodation, including two new sites in West and Central London –adding to the existing network of sites. 

No Second Night Out is now the largest assessment service commissioned in the UK for people experiencing rough sleeping. The St Mungo’s team will build upon years of expert knowledge, learning and proven success to tailor accessible and sustainable routes away from the street and the dangers that the most vulnerable in our communities’ face. 

NSNO client, Patience, said:I would describe my experience in NSNO as great and a step in the right direction! Away from the cold, I felt safe and grateful to have someone to talk to. Staffs were very helpful, and I had everything I needed. My safe space stay was extended by the team before I was moved to staging post and I am grateful for this” 

Emma Haddad, CEO at St Mungo’s, said: “St Mungo’s NSNO is a critical service to address homelessness and help people off the streets for good. It’s quite literally a lifeline. I am so pleased that our charity will continue to use our expertise to deliver the service over the coming years, where it will no doubt be vitally needed. Our expert teams work tirelessly to ensure NSNO means a route away from the streets and onto a journey of recovery and achieving ambitions. With today’s CHAIN data showing numbers of people experiencing homelessness continuing to worsen, this support is more important than ever.”

The Mayor of London, Sadiq Khan, said: “The latest figures for rough sleeping on London’s streets are very worrying. The cost-of-living crisis, rising rents and benefit cuts have created the perfect storm forcing people into homelessness.

“That’s why I am proud to fund services such as No Second Night Out which assesses each person’s individual situation and provides tailored support. This new contract will boost the support available London-wide and help ensure that those sleeping rough can access the vital help they need.

“As Mayor, I’m determined to do everything I can to end rough sleeping in the capital for good, and build a better, fairer London for all.”

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