Creating change for women facing homelessness

    St Mungo’s has published a new three year ‘Women’s Strategy’ setting out how we plan to improve our services for women and influence policy on women’s homelessness. Our Women’s Strategy Manager Cat Glew introduces our approach.

    Five years ago St Mungo’s published our ground-breaking Rebuilding Shattered Lives research into women’s homelessness. We found that homelessness services are often designed with men in mind, and were often failing to support women effectively.

    Sadly, it remains the case that women facing homelessness are still at a disproportionate risk of harm from those they love and trust, alongside the existing dangers of homelessness. Since 2014 a growing body of evidence has highlighted the connections between women’s experiences of violence and abuse, poor physical and mental health, substance use and homelessness.

    According to the latest figures, 642 women sleep rough on any one night in England, up from 509 in 2016. Many more women are likely to be experiencing hidden homelessness – seeking shelter with abusive partners, squatting or sofa surfing with friends and family – so may be missing from the statistics.

    Women’s homelessness often occurs after prolonged experiences of trauma, including physical, sexual and emotional abuse by those closest to them. Violence and abuse are both a cause and consequence of women’s homelessness, with women experiencing further abuse, exploitation and violence while homeless.

    Women-only spaces are a matter of safety for many women. Despite this, just 7% of homelessness services in England offer women-only provision, according to data from Homeless Link.

    Our greatest challenge and our most important aim is to create an environment of physical and psychological safety for women in homelessness services. We’ll be working hard to make sure that each of our female clients has a safe place to live and has every reason to feel safe in our services.

    We know that funding for women-specific work is falling, but we also understand that our female clients cannot wait for the Government to prioritise women’s homelessness.

    As a homelessness charity, it is our responsibility to make sure that we are achieving the best possible outcomes with women, as well as men. We have made the decision to make women’s safety and women’s recovery a priority. Our new Women’s Strategy sets out some ambitious aims that will help us improve our practice and influence government policy.

    Our ambitions for the next three years include:

    • Offering women-only services and spaces as an option for all female clients, at every stage of their recovery
    • Supporting and equipping St Mungo’s staff to better recognise and respond to violence and abuse
    • Improving rough sleeping services so that they are even safer and more effective for women
    • Working with specialist agencies to offer individual support to women around domestic and sexual abuse

    There’s plenty to do, but I’m really looking forward to working with all our clients, staff and partners to make our ideas a reality. Listening to the ideas and experiences of St Mungo’s women is an amazing privilege and the very best part of my job. I hope that partners, politicians and the public will read our strategy and join us as we create change with women facing homelessness.

    Read our brand new women’s strategy here

    A safe, secure future for homeless hostels

    The government’s decision to not go ahead with proposed changes to funding for supported housing is a victory for our #SaveHostels campaign. Robyn Casey, St Mungo’s Senior Policy and Public Affairs Officer, explains why this is so important and why we now need to secure funding for support costs

    This week the government announced that it will not go ahead with proposed changes to funding for supported housing, including homeless hostels.

    We have campaigned hard to protect funding for these life-saving services over the last two years. Our #Save Hostels campaign focused on this issue, and more than 12,000 people signed our petition calling on the government not to put homeless hostels at risk.

    We’re thrilled that the government has listened to us and our campaigners, and committed to continue using Housing Benefit to fund hostel housing costs.

    Why is it so important to fund housing costs in this way?

    Homeless hostels are a type of supported housing which help people to get back on their feet after a period of crisis as they look towards living independently. They enable people to live in a safe environment, while receiving support to rebuild their lives away from the street.

    Hostels are funded in two ways:

    • residents claim Housing Benefit to pay for the cost of their accommodation
    • the local council provides funding for the support staff who work closely with residents to help them to achieve their goals

    The government had proposed to change the way these services were funded by taking housing costs out of Housing Benefit. Instead, local councils would have been responsible for funding both housing and support costs.

    At St Mungo’s we were very concerned about these proposals. We felt they would have put homeless hostels at serious risk of closure, and left many people without anywhere to turn for support.

    The government stated that using local councils to distribute funding wouldn’t lead to a reduction in the amount of money available to services. This was a welcome reassurance, but our experience with this type of funding told a very different story.

    Funding for the support provided in our services has massively reduced over the past decade, after a ring-fence around this funding was removed. In fact, a report by the National Audit Office found that it has declined by 59 per cent since 2010. (PDF) This has left some services struggling to survive, and funding housing costs in the same way could have been devastating.

    Instead, the government has listened to calls from across the sector and retained funding within Housing Benefit.

    This means homeless hostels will have a stable income and a more secure future. We will continue to be able to invest in improving existing services and developing new ones and, crucially, provide safe places for people to stay and rebuild their lives after sleeping rough.

    What next?

    Increased oversight

    Housing costs within supported housing can be higher than in other rented properties. This is because there is a higher turnover of residents, and additional costs for the maintenance of communal spaces. The government recognises that these additional costs are justified, but would like to increase oversight of the sector to make sure that taxpayer money is being used effectively.

    St Mungo’s would welcome the opportunity to contribute to these plans. We are proud of the services we provide and the support we give our clients, and look forward to working with the government to ensure that the high standards we hold ourselves to is reflected across all services.

    A long term, strategic approach to funding for support

    While the government’s decision on housing costs is very welcome, there is still work to be done to restore funding for support costs. We are pleased that the government has also announced that it will review housing related support to better understand how the system currently works. We look forward to working with them on this issue and demonstrating the need for a secure support system which is fit for the future.

    But there is much more to be done to make sure that everyone has a safe and secure place to live. That’s why we’re launching a new campaign in the autumn calling on the government to end rough sleeping for good. Be the first to hear all about it – sign up to campaign with us today.

    Saving hostels, rebuilding lives

    Rob, St Mungo's client

    Dominic Williamson, Executive Director of Strategy and Policy, explains why we’re launching our Save Hostels Rebuild Lives campaign…

    In August 2016, our CEO Howard Sinclair wrote in The Guardian about how government proposals on future funding were creating great uncertainty for organisations like St Mungo’s that provide supported housing for homeless people.

    Nearly a year on, that uncertainty remains and the future funding for these vital services is still up in the air.

    So this week St Mungo’s is launching a new campaign – Save Hostels Rebuild Lives – to draw attention to the issue. Our call to government is: “Stop and take the time to get this right”.

    At one level the issue is simple: every year supported housing, like hostels, helps thousands of homeless people escape the streets and rebuild their lives. Other supported housing prevents homelessness, for example, for young people at risk. These services will be essential to achieving the government’s own goal of reducing rough sleeping – and so they must be protected from further funding cuts.
    However, because the way the costs of these services is funded is quite complex, getting wider interest in and support for the issue is not easy.

    I’ll try to explain. Bear with me – this may get a bit technical!

    Supported housing for homeless people includes short term hostels, assessment centres as well as longer term housing with support. They are a subset of a much larger supported housing sector which includes domestic violence refuges, sheltered housing and extra care housing for elderly people. Some services have 24 hour staffing, others have 9-to-5 support depending on the client group.

    The cost of the staff providing the support are met through contracts commissioned by local authorities, through what used to be known as the Supporting People scheme. The housing costs are covered by the rent, which for most people is met through their individual entitlement to housing benefit. This includes housing management staff costs and the cost of the physical building itself including facilities such as lifts or fire alarms systems, day-to-day repairs and the long-term maintenance of the fabric of the building.

    Over the past six or seven years, as local council budgets have been squeezed, so has the money available for the support contracts. As a result, some homelessness services have shut or had the level of support reduced.

    ‘Not possible to deliver supported housing within LHA cap’

    Last year the government announced changes that would potentially be even more devastating. Driven by the roll out of Universal Credit and pressure to reduce welfare spending, DWP ministers set out plans to cap people’s housing benefit entitlement at the local housing allowance rate (LHA). This is rate varies considerably across the country and is tagged to the lower end of the local private rented sector market.

    In many parts of the country it is simply not possible to deliver supported housing within the LHA cap. Particularly in the current funding climate, where local authorities are already strapped for cash, the government’s proposal to make up any shortfall through a discretionary local top-up fund will undoubtedly lead to a further cuts in funding – and ultimately put crucial services at risk of closure.

    Over the past 12 months, St Mungo’s and other organisations such as the National Housing Federation have been working to model the potential impact of these changes on services. We have responded to a government consultation and submitted evidence to a joint enquiry by the DWP and CLG select committees. Their report agreed that that the government must take more time to develop a sustainable and secure future funding system that protects these housing and support services.

    Before the General Election ministers had been listening to the arguments and promised to protect services. Meetings have started with new ministers to make sure they also understand the risks. We are pleased to be part of those discussion and at a meeting recently our CEO Howard invited Caroline Dinenage MP, the DWP minister now in charge of the reforms, to come and visit one of our hostels to learn more.

    ‘Helping people off the streets for nearly five decades’

    St Mungo’s has been helping homeless people off the streets for nearly five decades. Over that time have seen that unless the funding regime is strong and secure, services for homeless people are often among the first to be cut when budgets are tight. Cuts to supported housing have undoubtedly contributed to the rapid rise in rough sleeping since 2010.

    This really is a matter of life and death. Sleeping rough is dangerous – the average age of death of someone sleeping rough is 47.

    Each night at St Mungo’s we provide housing and support to 2,700 people. We work to build on people’s strengths so they can recover from the issues that have led to their homelessness. A decent and safe place live and good quality support are crucial.

    There are many fantastic supported housing services across the country which seek to empower people and have been very successful in getting people back on their feet. But there is also some poor quality provision, and hostels may not the best route for everyone.

    ‘Helping people with complex needs to secure a tenancy’

    Over the past few years there has been growing interest in an approach called ‘Housing First’. Originating in New York as an alternative to the patchy emergency shelter provision that is the norm in the USA, the Housing First approach is based on helping people with complex needs to secure a tenancy first along with a long term and flexible package of support around them. There is a growing evidence base from Europe and the UK that this approach can be effective and the government has responded positively to calls to scale this up as part of the solution to growing rough sleeping.

    St Mungo’s is one of the main providers of Housing First projects in England. We are seeing how this model can work well for some people and we support the government’s intention to further pilot Housing First on a larger scale as part of the pathway to help people off the streets. However, supported housing will remain as the backbone of homelessness provision and over the past decades has helped thousands to move to a life off the streets.

    ‘Dedicated to continously improving our services’

    At St Mungo’s we are dedicated to consciously improving our services and excited about the prospect of having a wider evidence-based debate about what service models work best for different people.
    But while we gather and analyse our evidence, we need to protect existing, tried and tested services that are currently supporting thousands of vulnerable men and women up and down the country away from rough sleeping.

    We are facing a number of significant challenges. The roll out of Universal Credit and the related phasing out of housing benefit means that the funding system for supported housing will need to change. Restrictions on benefits for 18-21 year olds means that our accommodation for young people could become silted up.

    Finding a sustainable funding solution will require time and careful consideration of the full range of options. The government should – and can – take that time because housing benefit is not due to be fully phased out until 2022.

    That is why we need your help now. I hope you will join us by signing and sharing our petition using the hashtag #Savehostels.

    Save Hostels. Rebuild Lives.

    Rob, St Mungo's client

    This week, St Mungo’s launched our Save Hostels Rebuild Lives campaign, calling on the government to properly consider the damaging effect changes to funding for supported housing could have on homeless people. Take five minutes to find out why, and what you can do to help.

    Many people who are homeless or at risk of homelessness need specialist support.

    This expert support is provided by dedicated staff in supported housing – hostels – but these services are at risk.

    The Secretary of State for Communities and Local Government, Sajid Javid, and Secretary of State for Work and Pensions, Damian Green, are planning to present proposals to change funding for supported housing to government in a matter of months.

    St Mungo’s believes these changes will cause irreparable damage to essential services and may even cause some to close.

    A route out of rough sleeping

    Full disclosure? We provide supported housing services that could be affected by current proposals, which will compound problems faced by projects already being challenged by a reduction in rent allowance that came into effect in April 2017.

    In 2016, St Mungo’s housed 4,120 people, over half of whom have slept rough. Many of our clients have multiple and complex needs, and for them, recovery is more than a roof.

    Most funding for supported housing services for single homeless people comes from a combination of housing benefit and local authority budget for support they commission.

    Supported housing under threat

    The proposals involve reducing people’s benefit entitlement, but they don’t take into account the way support is funded. They will leave supported housing services even more reliant on entirely discretionary funding from already stretched local council budgets.

    With no legal requirement to provide vulnerable homeless people with supported housing, many services have lost their funding. Analysis by the National Audit Office shows that between 2010/11 and 2014/15 funding for housing-related support fell by 45% across single-tier and county councils. [1]

    There are many reasons to be concerned by this. One argument is that without the right support at the right time, people can get stuck in damaging cycles of homelessness, making recovery all the more difficult. Another is that causing the reduction of available places in supported housing makes no economic sense.

    The existing proposals suggest a cap on housing benefits based on local housing allowance rates, which is tied to rent levels in the private sector. This does not take into account the reality that the costs of providing supported housing are similar across the country.

    St Mungo’s believes that basing the system purely on Local Housing Allowance rates will provide little incentive to develop supported housing for homeless people in low rent areas. This would create a situation whereby availability of supported housing could be limited in places where it would be easier for residents to find affordable housing when they are ready to move on.

    A funding system that does not take into account local demand – or does not ensure that need is properly assessed – not only ruins lives, it is more expensive. Research published by the National Housing Federation found a shortfall of 16,692 places in supported housing for working-aged people in 2015/16. The research estimated that in the last financial year, the shortfall in supported housing places cost the taxpayer £361 million. [2]

    The right support for recovery

    “Making the service fit the need is really important.” – Rob

    Rob told me how he spent 20 years bouncing between sofas and services ill-equipped to help him recover and properly manage his mental health. Finally, he came to a service we run that worked for him. He’s since moved into independent living, is engaged to be married and is working as an advocate for homeless people.

    We know that sometimes people find certain environments challenging. Sometimes, people move between services because their support needs have changed or because services close.

    Recovery is a process, and moving into supported accommodation after living on the streets can be a difficult transition, but these services save lives.

    We are urging the Secretaries of State for Communities and Local Government and for Work and Pensions to:

    • Develop a sustainable and secure new funding system that helps vulnerable people get off the streets for good
    • Introduce a legal requirement for local authorities to assess need and plan for appropriate supported housing provision in their area
    • Ensure that the system is fully transparent and accountable to central government

    With the right support at the right time, people can recover and rebuild their lives after being homeless.

    Sign our petition to #SaveHostels here

    [1] National Audit Office (2014) The impact of funding reductions on local authorities

    [2] National Housing Federation (2017) Strengthening the case for supported housing

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