Streetlink Phone Line Volunteer

    It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. StreetLink is a website, mobile app and telephone line that acts as a way of a connecting people who are rough sleeping to local services for support. As a Streetlink Phone Line Volunteer you will be taking calls from members of the public, including people who are sleeping rough themselves.  Through volunteering, you will learn about resources and provision available to those sleeping rough, and also play a vital role in helping to end people’s homelessness.

    I find the experience volunteering with StreetLink really rewarding, working with a really friendly and supportive team to help people in the toughest situations connect to services. – Stuart, StreetLink volunteer

    You can read a blog from a Streetlink Volunteer about their experience here

    Please see all locations and the time commitments we are recruiting for in this role:

    • Tower Hamlets – 2 hours per week, for a minimum of six months. You can volunteer with us Monday to Sunday, between 10am and 10pm.

    The attached role description will give you more information on the type of tasks you’ll be undertaking in this role as well as the support you’ll get from us in return.


    Things to remember:

    – Look at the time commitments and locations required for this role and be sure you are able to commit. All of our roles require a 6 month commitment.

    – Please make sure you have read our Frequently Asked Questions here for new volunteer applicants.

    – Recruitment for this role may be closed earlier depending on the volume of applications we receive.

    First Response Volunteer

    It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. Are you looking for your first role in the homelessness sector? As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role to ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.

    Please see all locations and the time commitments we are currently recruiting for in this role:

    • Westminster– 8:30pm-12am, Monday-Sunday and/or 6am-10am on Saturday (1 shift per month)
    • Tower Hamlets- 9pm – 12am,  Mondays and/or Thursdays (1 shift per month)

    The attached role description will give you more information on the type of tasks you’ll be undertaking in this role as well as the support you’ll get from us in return.

    Recruitment for this role may be closed earlier depending on the volume of applications we receive.

    Things to remember:

    – Please look at the time commitments and locations required for this role and be sure you are able to commit. All of our roles require a 6 month commitment.
    – A DBS check will be carried out for this role.
    – Please make sure you have read our Frequently Asked Questions here for new volunteer applicants