It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. As a Project Support Volunteer you will make a difference by supporting clients to engage with us in various ways. In this role, you will be supporting us with all or some of the following tasks: Supporting on reception by meeting and greeting clients and visitors, handling client and visitor queries, recording information as well as taking and redirecting calls and relaying messages. You will also help in our cafe where you will be serving free drinks and snacks to our clients while creating a friendly and safe environment for them to get engaged with the organisation and even make friends and develop life skills. This role will also involve providing additional support by guiding clients through the building when necessary, signposting them to the relevant team and participating in activities such as playing pool and arts and crafts.
Please see all locations and the time commitments we are currently recruiting for in this role:
The attached role description will give you more information on the type of tasks you’ll be undertaking in this role as well as the support you’ll get from us in return.
Recruitment for this role may be closed earlier depending on the volume of applications we receive.
Things to remember:
– Please look at the time commitments and locations required for this role and be sure you are able to commit. This role requires a 6 month commitment.
– A DBS check will be carried out for this role.
– Please make sure you have read our Frequently Asked Questions here for new volunteer applicants
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Couples Referral Guidance
Data Protection and Information Sharing Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.2
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure