Out of hours StreetLink referral line volunteer

  • Location: Tower Hamlets
  • Closing Date: 05/01/2018

This vital role includes answering the phone and taking down information about people sleeping rough, processing referrals made through the website, communicating with and providing practical support to rough sleepers and explaining the purpose and scope of StreetLink to referrers. In this role, you must be confident in answering phone calls and have excellent IT skills.

Please note: a compulsory information and recruitment evening will be held every month for applicants. From there, those interested and suitable will be required to complete a 1-day training course. Please see the timetable below to ensure you can attend.

Please note that this is not a client facing role.

The closing date for applications is Friday 5 January 2018. Please note that recruitment for this role may be closed earlier depending on the volume of applicants.

Helpful hints and tips:

– Before applying, please look at the time commitment required and make sure you are able to commit to it.

– Use your application form to explain how you meet the relevant skills and experience required for this role. Please use the attached role description for more information on requirements for this role.