Streetlink Phone Line Volunteer

  • Location: Tower Hamlets
  • Closing Date: 22/12/2022

It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. StreetLink is a website, mobile app and telephone line that acts as a way of a connecting people who are rough sleeping to local services for support. As a Streetlink Phone Line Volunteer you will be taking calls from members of the public, including people who are sleeping rough themselves.  Through volunteering, you will learn about resources and provision available to those sleeping rough, and also play a vital role in helping to end people’s homelessness.

I find the experience volunteering with StreetLink really rewarding, working with a really friendly and supportive team to help people in the toughest situations connect to services. – Stuart, StreetLink volunteer

You can read a blog from a Streetlink Volunteer about their experience here

Please see all locations and the time commitments we are recruiting for in this role:

  • Tower Hamlets – 2 hours per week, for a minimum of six months. You can volunteer with us Monday to Sunday, between 10am and 10pm.

The attached role description will give you more information on the type of tasks you’ll be undertaking in this role as well as the support you’ll get from us in return.

Things to remember:

– Look at the time commitments and locations required for this role and be sure you are able to commit. All of our roles require a 6 month commitment.

– Please make sure you have read our Frequently Asked Questions here for new volunteer applicants.

– Recruitment for this role may be closed earlier depending on the volume of applications we receive.


Role description