St Mungo’s works to ensure that everyone has a place to call home and can fulfil their hopes and ambitions.
We provide support to people to prevent them from becoming homeless or to help them recover from homelessness. We do this by building relationships with communities and the wider public to increase understanding and empathy of homelessness and advocating for policy change.
We played a key role in ensuring that anyone who was sleeping on the streets during the Covid-19 pandemic was immediately provided with safe and secure accommodation.
“Homelessness can happen to anyone. All it takes is for one thing to go wrong, then it’s game over and all of your bridges have fallen down”
After losing his job and going through a relationship breakdown, Paul found himself living on the streets. But last year, he was offered a place in a St Mungo’s hostel, where he found the support he needed to make a fresh start.
Focussing on innovating and adapting when facing adversity, our Annual Review gives an overview of our work supporting people experiencing homelessness in the year 2020-21.
We capture data from across our services each quarter, so we can see who and how we have helped, and the impact this has on the lives of people we support.
Our financial statements provide an overview of our income and expenditure over the last year, while showing our impact and how we’re working towards our goal of ending rough sleeping in England for good.
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints and Appeals Policy & Procedure
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.1
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure