What we do

We provide support to people to prevent them from becoming homeless or to help them recover from homelessness. We do this by building relationships with communities and the wider public to increase understanding and empathy of homelessness and advocating for policy change.

During the Pandemic

We played a key role in ensuring that anyone who was sleeping on the streets during the Covid-19 pandemic was immediately provided with safe and secure accommodation.


Experiences of recovery

“Homelessness can happen to anyone. All it takes is for one thing to go wrong, then it’s game over and all of your bridges have fallen down.”

After losing his job and going through a relationship breakdown, Paul found himself living on the streets. But last year, he was offered a place in a St Mungo’s hostel, where he found the support he needed to make a fresh start.

Read Paul’s story.

Experiences of recovery

“I’ve been there (new flat) for about a year now and I’m really happy – I’ve got my own front door, it’s private and my landlord’s lovely.”

Enza found herself living in a park for two years with her dog Lily. But St Mungo’s offered her a place in our women’s only, dog friendly hostel, and helped her find a home.

Read Enza and Lily’s story.

Experiences of recovery

“I struggled alone for years, and was close to giving up, but after reaching out to St Mungo’s Hackney Recovery Services, I managed to rebuild my life.”

Gerry spent years sleeping rough in London, leaving home after suffering abuse. Gerry now works at St Mungo’s supporting those who have been through a similar experience to him.

Read Gerry’s story.

Annual and quarterly reports

Focussing on innovating and adapting when facing adversity, our Annual Review gives an overview of our work supporting people experiencing homelessness in the year 2020-21.

Read it here.

We capture data from across our services each quarter, so we can see who and how we have helped, and the impact this has on the lives of people we support.

Financial overview

Our financial statements provide an overview of our income and expenditure over the last year, while showing our impact and how we’re working towards our goal of ending rough sleeping in England for good.

Read them here.