We work to ensure that ending rough sleeping is seen as everybody’s business.
As a leading homelessness charity, St Mungo’s shares its experience and expertise with our partners and Government to support solutions to end street homelessness for good.
Working in partnership with our clients and staff and partners across the homelessness sector, St Mungo’s advocates for the solutions that will help end rough sleeping. Our influencing work is shaped by the lessons of people who have lived and worked through homelessness.
We are stronger when we work together. And St Mungo’s works to ensure that ending rough sleeping is seen as everybody’s business.
We know that the right accommodation with the right support at the right time plays a huge part in preventing homelessness and supporting an individual to recover from it. We advocate for high quality housing and support for people experiencing homelessness.
We know that poor health is both a cause and a consequence of homelessness. Treating rough sleeping as a public health issue, rather than just a housing issue, saves lives and supports people to recover from homelessness.
We know that we need services that can effectively respond to the needs of people experiencing homelessness and that they are accessible and inclusive of people’s unique and diverse experiences. We work to dismantle the barriers that stop people from getting the help they need.
In 2021, St Mungo’s became the Secretariat of the Kerslake Commission.
Chaired by Lord Bob Kerslake, the Kerslake Commission on Homelessness and Rough Sleeping has examined the lessons from the emergency response, which supported people sleeping rough during the Covid-19 pandemic.
Its aim is to help all agencies involved in supporting those who are rough sleeping, or homeless and at risk of rough sleeping, to understand what worked during the pandemic and what is now needed to end homelessness for good. It has produced recommendations which have been taken up by Government at national, regional and local levels, public health agencies, and the housing and homelessness sectors.
St Mungo’s facilitates research on issues relating to homelessness as well as policy briefings and we respond to government consultations and inquiries.
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints and Appeals Policy & Procedure
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.1
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure