Careers at St Mungo's

St Mungo's staff are characterised by their compassion, integrity, professionalism and commitment. Our good reputation and the quality of our current services are due to the dedication of our staff.

Our people come from diverse backgrounds, and all walks of life. We’re committed to equality and inclusion.

10 reasons to work for St Mungo's

We're looking for positive people with a can do attitude, consistently professional approach and who are passionate about doing their best.

In return we can offer an exceptional employment deal shaped by what our people tell us they value.

Working for us means you will:

  1. Enjoy progressive flexi-time, time off in lieu and flexible working arrangements that allow you to balance your work and home life
  2. Have a wide range of opportunities to develop your skills and career
  3. Be part of an ethical organisation, driven by our values and commitment to our clients
  4. Enjoy a competitive salary and benefits that staff value
  5. Work within a culture of respect, diversity and inclusion
  6. Work with people who are as committed, positive and professional as you are
  7. Have a well-trained, supportive and empowering line manager who is there to coach you
  8. Be challenged by, recognised for and proud of the work you do
  9. Be part of a cooperative, creative team-based approach to work
  10. Be consulted on changes that affect you and have a real voice in how we do things at St Mungo's

For most of our roles, strong core competences and transferable skills are more important than direct previous experience. We have a very strong commitment to employing people with lived experience of the services we provide.

Other employee benefits

All our jobs are evaluated to ensure our pay is fair, and our salaries are very competitive.

We also offer attractive additional benefits:

  • Exceptional flexi-time arrangements which are highly valued by staff (for those working on rotas, we offer Time Off In Lieu instead). Our core hours are 10.30am to 3.30pm, and staff can carry over up to three days flexi-leave (pro-rata for part-time staff) to the next four week period
  • A pension scheme after six months service - 6% employer contribution conditional upon 4% employee contribution
  • 25 days annual leave rising to 28 after five years
  • Good maternity, parental, dependents, and compassionate leave arrangements
  • Season ticket loans
  • Childcare vouchers (salary sacrifice)
  • Employee Assistance Programme

Career progression - Waad's story

Waad is the Deputy Manager at the Safe Space Project at Harrow Road. Having started as an apprentice she talks to us about her career progression at St Mungo’s

My Apprenticeship taught me so many of the skills that I have needed to work with clients in services. From shadowing staff and co-facilitating groups to working one-to-one I felt I was learning something new every day. I was allocated a mentor, who really supported me in my day-to-day role and also provided me with a space to reflect on my progress. I gained so much confidence during my apprenticeship and the whole experience really made me want to develop my career in the sector.

While I had enjoyed working in a drug and alcohol service I was keen to directly support people who have or are experiencing homelessness. I was able to visit a number of different hostels across St Mungo’s during my apprenticeship which gave me an insight into frontline work. I was successfully recruited for a Project Worker role at Harrow Road and started there in January 2016. It was a totally different environment to work in but it really helped me to understand homelessness.

Taking responsibility for my own development and growth has been central to my progress. With support from my line manager I started to identify areas where I knew I needed to develop.  I undertook the Level 3 Managing Volunteers qualification which provided me with a great starting point to develop my supervisory skills. I gained exposure to more senior tasks such as supporting with quarterly reporting and attending certain manager meetings. I also got involved with wider organisational activities, joining diversity networks and sitting on the Staff Advisory Board. There are so many things you can get involved in at St Mungo’s and I have developed a broader perspective of how the organisation operates.

Becoming a manager has been a real eye-opener.  I am now learning and developing by supporting other people with their career development. I find this part of the role so rewarding. It has been challenging at times, but with regular support and supervision I am able to reflect on the challenges and think about how best to deal with these.

I am currently undertaking the Leadership & Management training programme which is equipping me with the knowledge I need. These courses have been fantastic and have given me a really good understanding of what is required.

St Mungo’s also runs an internal Professional Development Mentoring Scheme which I have taken advantage of. My mentor is from the Executive Team and we meet to discuss my career development. I really value these sessions as they provide me with a great space, outside of my regular supervision, to reflect on where I am and to set goals for future progression.

As I am working in a new service I have been directly involved in the set up and implementation which has been really exciting and enabled me to put my own stamp on things. Given that I have lived experience I feel I am able to understand what makes a good service and we have been working with clients since the start to make sure things are going in the right direction.

I love the fast paced nature of what I do and when I see a positive outcome, no matter how small, it really does reaffirm that I am in the right role for me. It is incredibly rewarding work and I’m constantly proud of what we have been able to achieve so far.