Want to work with us? See our current vacancies on offer and find out more about applying to work for St Mungo’s below.
Our approach to recruitment and selection is competency based. Our competency framework sets out the core qualities and behaviours that enable us to be effective at work, achieve our goals and live our values.
We believe using a range of selection methods is the key to most effectively identifying talented people to join our teams.
Competency based recruitment supports our commitment to an inclusive and equal recruitment process, avoiding bias and making fair decisions. The selection methods we use will vary depending on the requirements of the role and often include a competency-based interview, work-based scenario and written exercises.
Our application process is anonymous, taking out personal and sensitive information including ethnicity, gender, sexuality, criminal records and disability at the shortlisting stage.
All applications are reviewed by a trained panel of at least two people. We understand the importance of representation and aim for e our interview panels to be racially diverse. We offer recruitment and selection training, diversity and inclusion, and unconscious bias training to our hiring managers. Please take a look at our full Race action plan here.
Because we are a Disability Confident Employer, we guarantee an interview to candidates who declare a disability when they meet the minimum scoring requirement for the role. We want our candidates to have the best chance to succeed regardless of disability or additional needs and offer reasonable adjustments throughout the recruitment process
In the supporting statement section of your online application form you will be asked to demonstrate how your experience, skills, knowledge and abilities meet the essential requirements for the role which are outlined in the person specification on the job description.
When completing this section, you should focus on providing evidence and specific examples which demonstrate your suitability for the role you are applying for. You should consider all the criteria required for the application and focus on providing an overview of your skills and experience, and then go on to provide direct examples to clearly evidence how you meet each point. We value transferrable skills and encourage applicants who do not have direct experience to provide examples from other areas that meet the requirements.
After the deadline has passed, applications will be sent over to the designated shortlisting panel, which is always made up of 2 people who will review your supporting statement responses to the person specification requirements.
We know the recruitment process can be stressful and want to provide a good candidate experience and keep people informed at every stage. We aim to contact all candidates with updates, and once the shortlisting process is complete, we will email you with an outcome to your application whether you have been selected for the next stage or not. If you haven’t heard from us for a while, please reach out and we will seek to find an update for you.
If your application is successful, the Resourcing team will invite you to participate in an interview and assessment day, full details about what to expect will be provided by email. Interviews take place in person or online, and some assessments will be completed via an online platform in your own time, or on the day.
After the interview stage you will be contacted by the hiring manager, or a member of the resourcing team, with the outcome on from your interview. Unfortunately, it doesn’t always work out and in some cases, you won’t be the person selected for the role. We know this can be disappointing so our interview panels and hiring managers will be on hand to provide you with detailed feedback to ensure you can ask questions, develop and learn for the future. If you want to, you can always reapply in the future!
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Couples Referral Guidance
Data Protection and Information Sharing Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.2
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure