Diversity, equality and inclusion

Diversity and inclusion are central to St Mungo's and how we work. We're committed to equality and being inclusive is one of our core values, underpinning everything we do to end homelessness and rebuild lives.

Valuing the backgrounds, experiences and strengths of our staff and clients is integral to delivering our high-quality services.

Diversity at St Mungo's

We have a four year ambitious strategy and plan to drive forward diversity initiatives and continuously improve our performance in this area. We have eight Diversity Networks which meet regularly and work together to help shape the strategic direction of our inclusion practices. They are:

  • Black, Asian and Minority Ethnic Network
  • Staff with Lived Experience (of using services) Network
  • Disability Awareness Network
  • Irish Network
  • Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual Network
  • Women's Action Network
  • Carers and Parents Network
  • South West Network

We know that a good work-life balance and the ability to manage work effectively alongside other commitments, needs and interests allows us to get the best from our staff. We are committed to offering part-time working and more flexible working arrangements wherever possible.

Race Action Plan

St Mungo’s recognises that racism is entrenched in our society, has deep historical roots and that our clients and staff are deeply affected by racism. St Mungo’s is committed to tackling racism in all its forms and we have a dedicated action plan and steering group on tackling racism, which sets out the commitments that the Trustees and the Leadership team have made to drive forward our efforts on this agenda. Find out more about our Race Action Plan here.

As part of this we are working closely with our BAME colleagues in our Black, Asian and Minority Ethnic (BAME) Network, to identify positive action schemes designed to support the progression of under-represented staff into senior roles.

We are also focusing on demonstrating leadership commitment around race, creating safe spaces to discuss racism and the impact on us, our colleagues, family and clients and how we can all develop our knowledge and awareness around race.

St Mungo’s supported the Black Lives Matter 2020 demonstrations with a St Mungo’s for Black Lives social media action with staff encouraged to share their support. Our Chief Executive Steve Douglas CBE regularly speaks about the importance of diversity and inclusivity.

We were proud to be listed in Business in the Community’s 100 Best Employers for Race 2019.

Equality at St Mungo's

Gender pay gap report 2020

As at 5 April 2020, St Mungo’s had a small mean gender pay gap of 2.7%. Whilst our mean gender pay gap is unchanged compared to last year, we are pleased our median gender pay gap has reduced and is now lower than the mean.

You can download the full report here.

Women's Strategy

St Mungo’s works with all women, including cis and trans women. Trans women are welcome in our women-only services and spaces, in accordance with the law and with our values as an organisation. Access to services for trans people is determined by the same referral and assessment processes we use with all clients. We are recognised by Stonewall as a top trans employer.

St Mungo’s has a Women’s Strategy because we recognise that cis and trans women experience homelessness differently from cis men. While we recognise that this is also true of non-binary people, our data, understanding and practice in this area is limited. We hope that some of the measures in this strategy will start to challenge established policies and practices in helpful ways but we recognise that as we look to the future, there is much more work to do to be truly inclusive of our non-binary clients.

Inclusion at St Mungo's

We are proud of consistently achieving a place in the Stonewall Workplace Equality Index as one of the most LGBT-friendly employers in the UK.

We have been named in The Inclusive Top 50 UK Employers 2020 list, ranking at number 32. More information here.

We are a Disability Confident Employer (registered with the Disability Confident scheme) and are fully committed to supporting people with disabilities including mental health to work with us. 10% of our staff have disabilities.

In 2017 we were awarded the Healthy Workplace Charter, achievement level status. The award celebrates organisations successfully improving health and wellbeing.

Working with our unions

St Mungo’s recognises two unions – Unison and Unite the Union - and respects the right of its staff to join a union of its choice.

Representatives from both our recognised unions meet regularly with key personnel from St Mungo's.  We have had good engagement on a number of policies we’ve developed over the past months including a new menopause policy, our approach to our pension provider and our health and safety policies. We have agreed a protocol of engagement, based on mutual respect, and we have publically supported the principles of Unite’s Unity over Division charter and Unison’s violence at work charter.

We have our Joint Negotiating Council (JNC) where issues are discussed and debated in order to find solutions and resolution.

However, from time to time, there are issues raised which, despite efforts to resolve, result in industrial action. Wherever this is the case our aim is to ensure that any impact on services is minimised and the safety and wellbeing of our clients and staff remains a priority.

While we would never disclose personal information relating to disputes or subsequent action, and it would be inappropriate to share such details, you can read about any latest industrial action or activity here.

Accreditations and Awards

Disability Confident
We are positive about disabled people and committed to inclusive and accessible recruitment, providing reasonable adjustments and supporting staff with disabilities.

St Mungo’s is accredited by EFQM as Committed to Excellence.

Investing In Volunteers
We are an Investing In Volunteers accredited organisation, which means that we support our volunteers in the best way possible.

Investors In People
St Mungo’s meets the Investors In People Gold Standard, demonstrating that we are an excellent people management organisation. More information here.

Mindful Employer
We are positive about mental health and are signatory to the Mindful Employer Charter.

St Mungo’s is in the Stonewall Top 100 employers Work Equality Index for LGBTQ inclusion in 2018, 2019 and 2020.

Inclusive Top 50 Employer

St Mungo's is ranked number 32 in The Inclusive Top 50 UK Employers list in 2020. More information here.