Drawing on our extensive experience of delivering services, and client involvement and insight, we’ve developed a number of innovative approaches to help people experiencing homelessness.
We run more than 300 services, which aim to address a wide range of problems that are faced by people who are homeless or rough sleeping. Many of these services use tried and tested methods and have a big impact on the lives of our clients but we’re always looking for innovative ways to support people. Here you’ll find some of the latest ways we’re looking to end homelessness and help people rebuild their lives.
The Housing First model helps people who are living on the streets, or who are caught up in a cycle of hostels, sofa surfing, prison or hospital, into their own permanent accommodation. People are supported with personal budgets and help around reducing drug and alcohol use and tackling mental health problems.
St Mungo’s has been at the forefront of designing, implementing and running Housing First projects in the UK. First commissioned by the Greater London Authority, we piloted one of the UK’s very first Housing First services in Westminster, working with 14 of the borough’s most long term rough sleepers.
We’re one of the largest providers of Housing First in England, currently supporting over 80 clients. In Camden alone, we have increased Housing First provision from 20 to 30 clients, making it the biggest Housing First provision in England.
In addition we work across Brighton, Ealing, Essex, Haringey, Hammersmith and Fulham and Westminster.
We have supported people with mental health problems for over 45 years and have extensive experience of running recovery based accommodation projects as part of mental health and complex needs pathways, including working with dual diagnosis clients.
We are the main mental health supported accommodation provider within Islington, Camden, Enfield and Haringey with 279 bed spaces. We run several cutting edge projects in London, including Brent Dual Diagnosis project and both the North and South London complex needs women’s services.
In Bristol we operate the men’s mental health Crisis House, the walk-in weekend Sanctuary, and the Assertive Contact and Engagement service (ACE), which are all part of Bristol's integrated mental health system. Our Mulberry House and Mews project in Bath provides support and accommodation to clients with severe and enduring mental health.
St Mungo’s mental health approach has developed a shared way of thinking that we apply across the whole organisation. We have a common way of working that provides a consistent experience for clients and external stakeholders. It is a guiding framework for all staff with a shared language, theoretical approach, and way of behaving. We use it in our recruitment, training, supervision, appraisal, reflective practice, building design, service delivery and it fits within our organisational Recovery Approach.
If you’d like more information on our approach to mental health services, please contact Paul.Hudson@mungos.org
Between 2012 and 2016, St Mungo’s delivered the Greater London Authority’s first pan-London Homelessness Social Impact Bond (SIB).
The SIB - which we called Street Impact - accommodated over 300 people who were sleeping rough long term across London.
Building on our existing infrastructure and partnerships across London, including Local Authorities, outreach teams, day centres, hostels and housing providers, our team supported 414 people away from sleeping on the streets into sustainable accommodation and into work.
We built a personalised ‘recovery network’ for each client, linking them with opportunities in their local communities and building on their strengths to create a secure sense of home.
Our Street Impact staff supported clients using a range of expert skills and specialisms (outreach, hostel support work, substance misuse, mental health, EU migrants and immigration law).
Looking at someone's entire case history with fresh eyes and a determined focus on outcomes prompted SIB workers to challenge some of the standard narratives about what was possible or probable for each client.
Our latest social impact bond is aiming to crowdfund the recovery of 15 people who have some of the longest histories of rough sleeping in Westminster.