Every year we survey our clients to produce an overview of their backgrounds, issues and needs
We do this to help us identify trends, such as rising or decreasing levels of substance use or mental health problems, and to compare how these change over time. More importantly, this helps us to plan and tailor our services directly to our client group.
Some results from our 2016 survey include:
- 70% of clients are male
- 30% of clients are female
- 55% of clients had issues with substance use (drugs and/or alcohol)
- 44% had a physical health condition (medical condition, vision or hearing impaired and/or required regular medication)
- 73% of clients had mental health issues (diagnosed, suspected, depression and/or self harming)
- One third of our clients don't have the necessary literacy skills to complete a form without help
- 9% had been in care
- 52% of clients were ex-offenders or had been in prison
- See the Government's statistics
- Information from , the umbrella organisation for homelessness agencies
Rough sleeping and homelessness
- Read our 2013 report on rising rough sleeping levels, : homelessness through the eyes of recent rough sleepers.
- We are deeply concerned about the 31% that has occurred in 2011-12.
- Read our 2012 peer research report about evictions and homelessness .