Ending homelessness, rebuilding lives


Migrants can be more at risk of homelessness and rough sleeping and can face more complex challenges to leave it behind.

A migrant is a term for anyone who has permanently left their country of origin. There are lots of reasons why migrants might travel to the UK. They might be looking for education, employment or to re-join family, or they might be fleeing poverty, natural disaster, or civil unrest. 

In London, 48% of individuals who are rough sleeping are migrants. Each person’s story is unique, each person brings their own skills, ambitions and hopes for the future.

People who leave their country to seek safety from human rights abuses or persecution are called asylum seekers. Seeking asylum is a human right, and successful applicants are granted refugee status, with protection under international law.

St Mungo’s is made up of a diverse group with volunteers, supporters and colleagues from around the world, which means we have the unique skills and experiences to support all the different people we help in our goal to end homelessness for good.

Migrant Accommodation Pathways Support service (MAPS)

MAPS supports any non-UK nationals rough sleeping or at immediate risk of it, across London. We work to identify and clarify our clients’ entitlements, accommodation options, and work with other professionals to help them out of homelessness.

Roma Rough Sleeping Team

The Roma Rough Sleeping Team’s aim is to ensure no-one from the Roma community has to sleep rough in London. We work with partners across the statutory, voluntary and faith based services​.

Our policy on how we support non-UK nationals who are rough sleeping

At St Mungo’s, we believe that rough sleeping can be ended by 2026. Essential to ending rough sleeping and homelessness is supporting non-UK nationals to find sustainable routes off the street.

We are committed to providing quality assessments and access to immigration advice to ensure every client fully understands their rights and entitlements. We support every client to explore all possible routes into housing, regardless of their nationality, immigration status or entitlement to benefits.

We do not share any information about our clients with the Home Office without the client’s full and informed consent. We only ask for consent to share information with the Home Office in very limited circumstances where the client has immigration advice in place and only for the purpose of achieving a positive outcome for the client.

At St Mungo’s we are committed to supporting people sleeping rough to find sustainable routes off the streets. For many non-UK nationals we work with this includes exploring options and entitlements in the UK as well as sustainable options abroad. 

Immigration law is complicated and poor quality advice can have significant consequences for the individual involved. As a result, St Mungo’s is committed to ensuring our clients gain access to appropriate and independent immigration advice so that they can make informed choices. St Mungo’s is regulated by the Office of the Immigration Services Commissioner (OISC) and authorised to provide immigration advice and services up to OISC Level 1 (limited to the EU Settlement Scheme only).

In addition we are able to support our clients to access a range of external immigration advisers and solicitors ensuring people with more complex immigration matters get the most appropriate advice, and are fully informed of the options available to them.       

Where necessary we also provide advice and support regarding international reconnection. For some people, returning to their country of nationality, or another country in which they have entitlements, can be the most sustainable route out of rough sleeping. Support to reconnect is always offered on a voluntary basis and we will never share information with the Home Office for the purposes of reconnection without the client’s full and informed consent.

With the client’s full and informed consent, we may share information, but only in a very limited set of circumstances, and only when it is necessary to support an individual: 

  • When someone requires support to make a Subject Access Request to the Home Office.
  • When someone has had immigration advice and is seeking support to make an asylum support application.
  • When someone has had immigration advice and is seeking support to apply for the Home Office voluntary returns service.
  • When someone has instructed an OISC registered St Mungo’s immigration adviser to act on their behalf and the data sharing occurs in this context

Our consent forms are easy to understand and clearly list the information that will be shared, who this information will be shared with and the specific purpose of sharing information. Where needed interpreting services and/or translated documents are used to ensure people are able to offer informed consent.

Sharing information with the Home Office can have significant consequences for people with irregular migration status. Restricting the sharing of information with the Home Office on a consent basis in this way ensures that information is only shared if the person has been fully informed about the potential benefits and drawbacks of sharing this information. 

Under certain very limited circumstances St Mungo’s may be legally obliged to provide information to the Home Office. Specifically, St Mungo’s may have a legal obligation to:

  • Provide information to the Home Office under the “right to rent” legislation. This legislation applies to our Real Lettings service only, as our other services are exempt from right to rent checks 
  • Share information with immigration officers if they ask to speak to a specific person and have the necessary warrant or authorisation. 

St Mungo’s is not registered with the Home Office Rough Sleeping Support Service and will not participate in this scheme.