For general enquiries, please call 020 3856 6000 or email us at info@mungos.org – we’ll reply to your email within two working days.
If you are getting in touch about something more specific, try one of the following:
We’re happy to arrange interviews with spokespeople, provide images and comment on homelessness issues. Please see our Press Office page for latest press releases.
Press and PR enquiries:
Email: pressoffice@mungos.org
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints and Appeals Policy & Procedure
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.1
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure