St Mungo’s is one of the leading homelessness charities in the UK. We help people at every stage of recovery from homelessness.
St Mungo’s outreach teams go out each night to help people who are experiencing homelessness off the streets and access help and support. With 17 outreach teams we are one of the largest providers of outreach services in the country.
StreetLink is a national referral line managed in partnership by St Mungo’s and Homeless Link. StreetLink is the main service the public can use to let us know about someone they are concerned about who is sleeping rough. The information is used to help outreach teams locate the person sleeping rough and support them off the streets.
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints and Appeals Policy & Procedure
Couples Referral Guidance
Data Protection and Information Sharing Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.1
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure