Menu
If you have a question about our application process or volunteer roles, please read through the information below.
If you have a question about our application process or volunteer roles, please read through the information below.
Simply email volunteer@mungos.org or call us on 020 3856 6160 for more information.
We advertise new volunteer roles each month. Most roles are advertised for two weeks, so do not forget to get your application in if you see one you are interested in!
As our services are so varied, we have a range of roles that suit a range of skills and experience. If you cannot find a role that you are interested in right now, please do keep checking back.
We currently have volunteering opportunities in projects in London, Bath, Brighton, Bristol, Oxford, and Reading.
Once you have found a role that you are interested in, please click the ‘Apply Now’ button below the advert to complete our online application form.
If you have trouble completing the form, please get in touch at volunteer@mungos.org. Once submitted our team will work to be in touch within ten working days.
Please email volunteer@mungos.org with more details about your request. You can also find further information on our website on how to become a corporate partner.
In the first instance we recommend you email studentplacements@mungos.org, so we can assess whether we are able to accommodate your request.
As all our roles are UK based, we do require our volunteers to be living in the UK with a UK registered address. If you live abroad temporarily or permanently, please speak to us before applying so we can advise you accordingly.
We don’t offer any particular volunteering opportunities around the Christmas holidays because our clients need support all year round. If you are considering getting involved, we would very much appreciate your help and support and we are recruiting for a variety of volunteer roles available online. On our webpages you will find more details about the type of tasks and time commitment required and how to apply online by clicking on the ‘Apply now’ button.
We are recruiting for various micro volunteering opportunities. Being a micro-volunteer at St Mungo’s is an ad hoc, low commitment role which works on a needs/demand basis. This means that when we your support, we will contact you with details and to ask for your availability. Our micro volunteering opportunities require people who can act independently, feel comfortable being on their own or familiarising with briefs/ information at short notice. Currently we are looking for micro volunteers to support us with ad hoc projects in the following areas:
From time to time we recruit for short term volunteering opportunities so please keep checking on our current volunteering opportunities page.
We welcome applications from a wide range of volunteers, including those with criminal records. Having a criminal record does not automatically bar someone from volunteering with us but it will require a discussion so we can understand the context of your convictions and see how we can best support you in your role. Our final decision will depend on the circumstances and background of the offence(s) in relation to the particular volunteer role.
Of course! For most of the roles we offer, we particularly welcome applicants with experience of our services and/or any of the following: homelessness, mental health/physical health/substance use, domestic abuse, history of offending and/or experience of accessing support services.
If there are any restrictions, the opportunity advert will state it. If you are a current St. Mungo’s client, you may want to have a look at our involvement opportunities too.
We may also contact you for a discussion so we can understand how we can best support you in your role.
We will acknowledge receipt, and a member of team will then be in touch within ten working days, to arrange a suitable time to get to know you better. This can be a phone chat to have an informal interview. We may also contact you for any information we require clarification on with regards to your application.
If successful in your application, we will then provide training depending on the role requirements. Most of our roles will require the completion of an online two-hour Core Training session. You will get to learn more about St Mungo’s and how to support people experiencing homelessness.
All volunteers will also have access to your eLearning platform which covers essential information on Health and Safety, GDPR and safeguarding within St. Mungo’s context and ensures that our clients, volunteers, and staff are safe. We do also, offer further training such as role-specific training and development opportunities.
Any volunteer placements are subject to the successful completion of the interview and training, and one satisfactory reference and a DBS being returned.
Wherever possible we will place you in the specific role you have applied for.
However, should there be any delays to completion of the application process, it could be that your preferred role may no longer be available. If this happens, we will communicate with you throughout your volunteer journey and do our best to place you in a similar role and service.
Yes, you will need to provide us with the details of two people that we may contact as referees, to comment on your suitability for volunteering. Although the application form requires details of two referees, we will only need one reference returned for you to begin in your voluntary role. One referee must be someone who knows you in a professional capacity, but not friends or family members. For example: colleagues, managers, tutors, teachers, people you have volunteered with/for, mentors, support workers, religious leaders, probation workers, social workers, job coaches, and clients (if self-employed).
If you are having trouble finding suitable referees, please get in touch and we can discuss the options in more details.
For most of our roles we ask volunteers to do a DBS check (previously called CRB checks). If your role requires a DBS check, we will ask you to disclose any spent and unspent conviction, cautions, reprimands or final warnings when we receive your application, except those which are “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
This is due to the vulnerability of our clients, and therefore certain roles are exempt from the Rehabilitation of Offenders Act 1974. Having a criminal record will not necessarily prevent you from volunteering with St Mungo’s, but some convictions may require further discussion.
If you would like to discuss this in more detail before applying, please email volunteer@mungos.org
This will depend on whether you have signed up for the DBS ‘Update Service’ and what type of check you already have. Please contact us on volunteer@mungos.org about this and we can confirm whether we will be able to use your existing check or not.
Volunteering at St Mungo’s is a fantastic way to gain skills and experience, especially if you are looking to enter paid employment in the sector. We offer many ways to support our volunteers to progress within St Mungo’s, including additional training, monthly webinars, application support and interview practice. If you volunteer with us more than 3 months, we also offer professional references. Please check out our Volunteer Development page to find out more!
Yes, volunteers can do more than one role and can volunteer for more than one project, team, or service. However, we may suggest starting just one role at a time so you can settle in before adding an additional role.
London volunteers:
You can claim back the cost of your travel up to the cost of a zones 1-6 travel card with a valid receipt. If you are travelling from outside of London to a London-based volunteer role, you will need agreement from Volunteer Services before claiming travel expenses.
Outside of London:
You can be reimbursed reasonable travel expenses by public transport with a valid receipt, and 45p per litre for car journeys (if public transport is not possible). Please ensure you have spoken to Volunteer Services to ensure your claim can be reimbursed before purchasing.
Lunch:
You can claim up to £5 for food if you volunteer for over four consecutive hours, with a valid receipt. These expenses can be claimed from your supervisor.
Volunteering at St Mungo’s is a fantastic way to gain skills and experience to enter paid employment in the sector. The organisation has several ways to support volunteers to progress within St Mungo’s, including opportunities to apply to the internal locum bank and long-term duty worker roles after three months. We also have our Volunteer Development Pathway.
We may be able to provide you with a reference after you have actively volunteered with us for three months. We can provide these references for up to two years after you leave St Mungo’s. Please direct all reference requests to Volunteer Services and references will be completed jointly with the project/service where you volunteered.
If your equipment or belongings are damaged, lost or stolen then we have insurance in place to compensate. This of course would be subject to evidencing the item that has been damaged, lost or stolen whilst volunteering and would be assessed on a case-by-case basis by our Insurance and Finance teams.
Do you need help? Please click here.
3 Thomas More Square, Tower Hill, London E1W 1YW
General enquiries | 020 3856 6000 | info@mungos.org
Donations and Fundraising | 020 8600 3000
© 2024 St Mungo’s Registered Charity No 1149085, Company No 8225808, Housing Association No LH0279, VAT Registration No. 155 134 821
Website by St Mungo’s. Maintained by Core Bid Management.
Appeals Policy
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints Policy
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.2
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure