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Get Involved

We are committed to actively involving you in all aspects of our work.  

Ways to get involved

We want to work in partnership with you and for you to feel you are involved in your own recovery Journey. That is the first step to you feeling involved and engaged at St Mungo’s  

We define involvement as  

  • Actively involving you in all aspects of St Mungo’s work. 
  • Ensuring you have a meaningful say in decisions that affect you. 
  • Working with you in partnership, putting put your views, needs, aspirations and knowledge at the heart of what we do. 

Involvement in your service

Involvement can happen in different ways, such as contributing to a residents meeting or joining activities that directly affect your service.

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Involvement in St Mungo's

Including volunteering in a central service team, being a member of the Client Advisory Board or working group, or joining a recruitment panel.

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Round graphic of person laying bricks on wall

Learning, Training and Employment

Find out more about our skills programmes including horticultural and gardening training with Putting Down Roots and Construction Skills.

Read more
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In your service

Ways you can get involved with activities in your service include:

  • Attending (or co-facilitating) local resident/client meetings
  • Becoming a client representative
  • Joining a walking group or take part in an activity
  • Providing feedback through surveys, feedback cards and other involvement opportunities
  • Becoming a Health & Safety Inspector
  • Becoming part of a staff recruitment panel (speak to your Service Manager or support worker)
  • Speaking to our Client Involvement team

If you don’t live in one of our services speak to a support worker who can advise of either St Mungo’s involvement activities you can access, or community-based support.

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In St Mungo's

Become a Client Advisory Board (CAB) member – Our Client Advisory Board (CAB) is a group of clients or former clients who work in partnership with our organisation and senior leadership. Its members influence the direction of travel of St. Mungo’s and are actively involved in high level decision making.

Location: Meetings take place either at our Head Office in London or you can join remotely. Time commitment: Up to 4 hours a month for 2 years.

Role description

Becoming a Client Ambassador – Use your own lived experience to help funders, corporate partners, politicians and the public understand more about homelessness and the work St Mungo’s does.   

The role comes with training and support. This is a Flexible role and Volunteering happens on ad-hoc days, times and location when Ambassadors are needed to attend certain events.

Role description
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Doing a client placement at our Head Office

We often have opportunities to undertake 6-month placements with teams in Central office. Previous placements have included fundraising, The Quality and Complaints team, Finance, and the Repairs department.

Email clientinvolvement@mungos.org to find out about the latest placements or to express an interest.

We’re always looking for clients to help us improve:

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Do you need help? Please click here.

8-10 Warner Street, London, EC1R 5HA

General enquiries | 020 3856 6000 | info@mungos.org

Donations and Fundraising | 020 8600 3000

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