Get involved

We are committed to actively involving you in all aspects of our work.

Working in partnership

We want to work in partnership with you and for you to feel you are involved in your own recovery Journey. That is the first step to you feeling involved and engaged at St Mungo’s

We define involvement as

Actively involving you in all aspects of St Mungo’s work.

Ensuring you have a meaningful say in decisions that affect you.

Working with you in partnership, putting put your views, needs, aspirations and knowledge at the heart of what we do.

Involvement can happen in different ways and varies in commitment.

Whether you are supporting the recruitment of new staff, sitting on our Client Advisory board or contributing to a residents meeting, you have opportunities to shape the direction of the organisation and have a say in decisions which affect you

In your service

Ways you can get involved with activities in your service include:

Attending (or co-facilitating) local client forum/house meetings

Joining staff team meetings to influence decisions within a service

Becoming a client representative

Joining a walking group or take part in an activity

Providing feedback through surveys, feedback cards and involvement sessions

Becoming part of a staff recruitment panel (speak to your Service Manager or support worker)
Becoming a Repairs Champion for your service

If you don’t live in one of our services speak to a support worker who can advise of either St Mungo’s involvement activities you can access, or community-based support.

This winter, people will be forced to sleep rough on the streets in often freezing temperatures.

With your support, our frontline teams can find people who need our help.

Getting involved with St Mungo’s

Become a Client Advisory Board (CAB) member – Our Client Advisory Board (CAB) is a group of clients or former clients who work in partnership with our organisation and senior leadership. Its members influence the direction of travel of St. Mungo’s and are actively involved in high level decision making.

Location: Meetings take place either at our Head Office in London or you can join remotely. Time commitment: Up to 4 hours a month for 2 years.

Becoming a Client Ambassador – Use your own lived experience to help funders, corporate partners, politicians and the public understand more about homelessness and the work St Mungo’s does.

The role comes with training and support. This is a Flexible role and Volunteering happens on ad-hoc days, times and location when Ambassadors are needed to attend certain events.

Doing a client placement at our Head Office – We often have opportunities to undertake 6-month placements with teams in Central office. Previous placements have included fundraising, The Quality and Complaints team, Finance, and the Repairs department. Email clientinvolvement@mungos.org to find out about the latest placements or to express an interest.

We’re always looking for clients to help us improve:

Our policies and processes – Client Reviewer
The way we select the best suppliers and services – Procurement Volunteer
Our repairs service and performance – Repairs Champion

Join a working group – We often have Ad-hoc groups running, these could be on building safety, developing new services or reviewing policies and procedures etc. Email us for more information.

Peer Volunteering – We offer Peer volunteering for people with lived experience including homelessness, mental health, substance use, criminal justice. Roles are across different services at St Mungo’s. Any current peer roles will be advertised here.

Homeless Diamonds – We’re proud to be co-producing this magazine, led by our amazing volunteer, Jen.

People with lived experience who are associated with St Mungo’s can submit writing or art pieces of any kind and share their talent with the Homeless Diamonds community.

If you are unsure about joining, have more questions or would like to send us a digital version of your creation, email us here.

All contributions will be published and contributors will receive a copy of the issue their work is published in. You can view all past issues by clicking here.

Can’t see what you’re looking for? Drop us an email at clientinvolvement@mungos.org

This email address is for current St Mungo’s clients who want to get more involved within the organisation and for St Mungo’s staff who want to support our clients in more ways.

If you aren’t a client of St Mungo’s, then please do explore other pages of the website for information on our work to find out more and learn how to get involved.

If you are experiencing homelessness but are not a St. Mungo’s client, or you are seeking practical support, please contact thestreetlink.org.uk or call 0300 500 0914. You can also seek other help from your local council or local support services.

Learning, Training and Employment Opportunities

We want the range of skills and employment services we offer to suit the needs of all our clients. We offer a range of opportunities from basic skills to more vocational training, such as learning trade or administrative skills.

Get involved

Working in partnership

In your service

Getting involved with St Mungo’s

Learning, Training and Employment Opportunities

Resource Library