Support and Safety

Read more about the systems in place to help you feel safe in your home.

Support at St Mungo's

At St Mungo’s your recovery Journey is unique to you. The support we provide is a partnership. We want you to grow and We will focus on your strengths and aspirations and match those aspirations to opportunities.

We will support you to learn new skills, and to encourage self-determination and empowerment.

Our committment to you

We aim to support you to live a fulfilling life with purpose and meaning, helping you to connect with friends, family and community.

We will:

Work with you to secure a safe place to live.

Listen to, understand and value your individual experience.

Focus on your strengths and support you to take practical steps towards achieving your goals.

Support you to build and enjoy positive, supportive relationships.

Create opportunities that empower you to learn, thrive and contribute to your community.

Equity, Diversity and Inclusion

At St Mungo’s, we believe that promoting equity, diversity and inclusion is fundamentally important to our mission of ending homelessness.

Our goal is clear: to create a culture where people feel included, valued and heard. A culture where ideas, questions and concerns can be shared with confidence.

Safeguarding and antisocial behaviour

Safeguarding

At St Mungo’s, we your safety and wellbeing very seriously. We are committed to preventing, identifying, responding, and reporting cases of abuse or suspected abuse.

You can find out more about our Safeguarding information and how we address abuse below.

Antisocial behaviour

There are many types of anti-social behaviour. It can be accidental or intentional. It is important to remember that you have a right to live peacefully and safely in our services.

Find out how to get support if you experience anti-social behaviour when living in a St Mungo’s service.