Cookies and privacy

St Mungo's is committed to protecting your privacy. This privacy and cookies page explains our policy on collecting, storing, and processing your personal and financial information, and steps you can take to protect your privacy on our website. If you have any questions, please contact our Supporter Care Team on

Read our Privacy statement


What is a cookie?

A cookie is a small data file of letters and numbers that is downloaded from our website by your computer. We use these cookies to help provide you with a good experience when browsing our website and they also allow us to improve our site.

Cookies are not programs and do not collect any data from your computer.

How we use cookies

Our website uses ‘analytical' cookies which recognise and count the number of visitors to our website and also allow us to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

The information that we gather through these cookies is completely anonymous and visitors to our website cannot be identified personally.

Below are details of the cookies we use on our website, and their purpose.

Cookie Purpose
utma stores each user's amount of visits and the time of the first and subsequent visits
utmb and utmc used to check approximately how long you stay on a site: when a visit starts, and approximately ends
utmz stores where a visitor came from (search engine, search keyword, link)
session_id lasts only for the duration of your visit to the website
CSRF-Token a session based cookie used on our donation forms to protect against Cross Site Request Forgery
BIGipServerArtezglobalSecure_Pool A session based cookie used on our donation forms to maintain server persistence during a user session

Third party and social media site cookies

Please note that our other online partners and social network sites, such as Facebook and Twitter, may also use cookies, over which we have no control. Please check the website of the relevant third party for information on their cookie policy.

Controlling and deleting cookies on your computer

All browsers allow you to manage which cookies you accept, reject and delete via controls found under the ‘Preferences' or ‘Tools' menu. Further information on deleting or controlling cookies is available at Please note however that if you disable our cookies you may not be able to access certain services or facilities on our websites and your use of our sites may be restricted.

Except for session cookies (which lasts only for the duration of your visit to the website), all cookies will expire within 2 years.