Cookies and privacy

St Mungo's is committed to protecting your privacy. This Cookies page explains our policy on collecting, storing, and processing your personal and financial information, and steps you can take to protect your privacy on our website. If you have any questions, please contact our Data Protection Officer on InfoSec@mungos.org.

For information about how we process your information more generally, please read our general Privacy Policy

Cookies

What is a cookie?

A cookie is a small data file of letters and numbers that is downloaded from our website by your computer. We use these cookies to help provide you with a good experience when browsing our website and they also allow us to improve our site.

Cookies are not programs and do not collect any data from your computer.

How we use cookies

The St Mungo’s website uses a number of ‘essential’ cookies that allow the site to function, particularly related to taking online donations. These are run by our payment platform, WooCommerce, and only activate when you go to make a donation. These cookies are removed at the end of your session on the site.

Our website also uses ‘analytical' cookies from Google Analytics, which recognise and count the number of visitors to our website and also allow us to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

The information that we gather through these cookies is completely anonymous and visitors to our website cannot be identified personally.

Third party and social media site cookies

Please note that our other online partners and social network sites, such as Facebook and Twitter, may also use cookies, over which we have no control. Those that activate on our site are listed below. Please check the website of the relevant third party for information on their cookie policy.

Below are details of the cookies we use on our website, and their purpose.

Functional Cookies (Essential) Description
WooCommerce

wc_cart_hash_#

wc_cart_fragments_#

 

Used by our payment platform, WooCommerce to allow us to take online payments through the website – only active if you make a payment on site and lasts only the duration of your session.
Google DoubleClick

test_cookie

 

Used to check if the user's browser supports cookies.
Analytics Cookies (Non-Essential) Description
Google Analytics

utma

utmb/utmc

utmz

 

Provides basic, anonymised data about the number of users to our site.

Stores each user's amount of visits and the time of the first and subsequent visits

Used to check approximately how long you stay on a site: when a visit starts, and approximately ends

Stores where a visitor came from (search engine, search keyword, link)

Marketing Cookies (Non-Essential) Description
AddThis

at-lojson-cache-#

at-rand

loc

uvc

xtc

__atuvc

__atuvs

_at.cww

 

Allows users to share content from the St Mungo’s website to their social media networks.

 

 

Facebook

tr

_fbp

 

This cookie is set by Facebook – If a user visits the St Mungo’s website through a Facebook advertisement (clearly labelled as “sponsored”) this cookie activates.
Twitter

personalization_id

 

This cookie is set by Twitter - The cookie allows the visitor to share content from the website on to their Twitter profile.

Controlling and deleting cookies on your computer

All browsers allow you to manage which cookies you accept, reject and delete via controls found in the 'Preferences' settings. Further information on deleting or controlling cookies is available at www.aboutcookies.org. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our websites and your use of our sites may be restricted.

Except for session cookies (which lasts only for the duration of your visit to the website), all cookies will expire within 2 years.