St Mungo's is committed to protecting your privacy. This Cookies page explains our policy on collecting, storing, and processing your personal and financial information, and steps you can take to protect your privacy on our website. If you have any questions, please contact our Data Protection Officer on

For information about how we process your information more generally, please read our general Privacy Policy


What is a cookie?

A cookie is a small data file of letters and numbers that is downloaded from our website by your computer. We use these cookies to help provide you with a good experience when browsing our website and they also allow us to improve our site.

Cookies are not programs and do not collect any data from your computer.

How we use cookies

The St Mungo’s website uses a number of ‘essential’ cookies that allow the site to function, particularly related to taking online donations. These are run by our payment platform, WooCommerce, and only activate when you go to make a donation. These cookies are removed at the end of your session on the site.

Our website also uses ‘analytical' cookies from Google Analytics, which recognise and count the number of visitors to our website and also allow us to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

We also use 'advertising' cookies that allow for the personalisation of ads across the Google network (including search results and YouTube). Information about these specifically can be found at

The information that we gather through these cookies is completely anonymous and visitors to our website cannot be identified personally. You can opt out of cookies at any time in the preferences menu (located in the bottom right of your browser at all times).

Third party and social media site cookies

Please note that our other online partners and social network sites, such as Facebook, Twitter and TikTok, may also use cookies, over which we have no control. Those that activate on our site are listed below. Please check the website of the relevant third party for information on their cookie policy.

Below are details of the cookies we use on our website, and their purpose.

Functional Cookies (Essential) Description
Google DoubleClick



Used to check if the user's browser supports cookies.
Analytics Cookies (Non-Essential) Description
Google Analytics





Provides basic, anonymised data about the number of users to our site.

Stores each user's amount of visits and the time of the first and subsequent visits

Used to check approximately how long you stay on a site: when a visit starts, and approximately ends

Stores where a visitor came from (search engine, search keyword, link)

Marketing Cookies (Non-Essential) Description










Allows users to share content from the St Mungo’s website to their social media networks.







This cookie is set by Facebook – If a user visits the St Mungo’s website through a Facebook advertisement (clearly labelled as “sponsored”) this cookie activates.



This cookie is set by Twitter - The cookie allows the visitor to share content from the website on to their Twitter profile.

Controlling and deleting cookies on your computer

All browsers allow you to manage which cookies you accept, reject and delete via controls found in the 'Preferences' settings. Further information on deleting or controlling cookies is available at Please note however that if you disable our cookies you may not be able to access certain services or facilities on our websites and your use of our sites may be restricted.

Except for session cookies (which lasts only for the duration of your visit to the website), all cookies will expire within 2 years.

This site uses a Meta, Next Door and TikTok pixel to collect data on visitor behaviour, for example:

  • which pages are visited
  • which types of device was used to view the website
  • what actions were taken

This information may be used to serve relevant social media ads in the future. You can opt out of collection of information and third party adverts by using the following services: