Frequently asked questions

Got a question about our Mini Builds? Take a look at the FAQs below, or get in touch at supportercare@mungos.org

What is St Mungo's Mini Builds

St Mungo’s Mini Builds is a playful, feel-good way to support people rebuilding their lives after homelessness. When you donate monthly, you’ll receive four exclusive Mini Builds throughout the year, as a thank you. Each one tells a powerful, real-life story of recovery and hope. It’s a small build with a big impact. 

St Mungo’s is one of the UK’s leading homelessness charities. Every night, we help thousands of people experiencing homelessness by providing safe accommodation, support with mental health and recovery, and help to find work and rebuild lives. Learn more at www.mungos.org

Each Mini Build pack includes: 

  • A unique, collectible Mini Build 
  • A letter to thank you for your ongoing support 
  • A leaflet sharing  how your Mini Build connects to the work you kindly support 

Right now, we have four exclusive builds. We hope to add more in the future! Your monthly donation will continue after you’ve received all four, helping us support more people every day. 

Not just yet — but we’re working on it! In the meantime, feel free to share Mini Builds with friends and family who might want to sign up themselves. 

Our Mini Builds are a thank you for our adult supporters who give by direct debit and are not designed for children. 

We’d love that! Please get in touch at supportercare@mungos.orgwe’re always excited to hear how people are enjoying their builds and spreading the word. 

Yes – St Mungo’s Mini Builds are made out of official Lego bricks!

Your Donation

The minimum monthly donation is £12.00. Your donation helps fund vital services — and as a thank you, you’ll receive four Mini Builds a year.

Your donation helps support people experiencing homelessness by providing life-changing services — from emergency accommodation to long-term recovery support. You’re helping people rebuild their lives, brick by brick. 

We’ll confirm your Direct Debit details in writing when you sign up including the date of your donation. Monthly Direct Debits are taken on the 1st or 15th of the month, based on when you signed up.

Thank you so much for your ongoing support! Mini Builds is a separate initiative, so to receive them, you’ll need to sign up online. You can cancel your existing Direct Debit and rejoin through the Mini Builds page if you’d like to switch.

When you sign up to Mini Builds you can indicate that you’re eligible for Gift Aid and that St Mungo’s has permission to claim it. Depending on the amount you donate, we may be able to claim Gift Aid on your donation from HMRC, increasing the value of your gift by 25%

Cancelling or changing your preferences

You can cancel your Direct Debit any time via your bank or by contacting us. Just email us at supportercare@mungos.org and we’ll help you out.

You can cancel anytime via your bank, or by contacting us which will take a short time to process. If you cancel your Direct Debit before your next build is due, you won’t receive it — so we recommend waiting until after your latest build has arrived.

Drop us a line at supportercare@mungos.org and we’ll update your preferences. 

Delivery

You’ll get your first Mini Build around 2 weeks after signing up. After that, you’ll receive a new one every 3 months. We’ll email you when it’s on the way!

No worries — Mini Builds are designed to fit through a standard letterbox. If there’s an issue, or yours hasn’t arrived just get in touch at supportercare@mungos.org

We’re here to help. Email supportercare@mungos.org and we’ll look into it right away.

Sorry! At the moment, Mini Builds is only available to supporters in the UK.

If any pieces were missing from your pack, you can contact our brick supplier at bricksmcgee.com/missing

We’ll include a QR code and a link to step-by-step instructions in your Mini Build pack. We’ll also send you a link via email after your pack has arrived.

Frequently asked questions

Got a question about our Mini Builds? Take a look at the FAQs below, or get in touch at supportercare@mungos.org

St Mungo's Mini Builds

St Mungo’s Mini Builds is a playful, feel-good way to support people rebuilding their lives after homelessness. When you donate monthly, you’ll receive four exclusive Mini Builds throughout the year, as a thank you. Each one tells a powerful, real-life story of recovery and hope. It’s a small build with a big impact. 

St Mungo’s is one of the UK’s leading homelessness charities. Every night, we help thousands of people experiencing homelessness by providing safe accommodation, support with mental health and recovery, and help to find work and rebuild lives. Learn more at www.mungos.org

Each Mini Build pack includes: 

  • A unique, collectible Mini Build 
  • A letter to thank you for your ongoing support 
  • A leaflet sharing  how your Mini Build connects to the work you kindly support 

Right now, we have four exclusive builds. We hope to add more in the future! Your monthly donation will continue after you’ve received all four, helping us support more people every day. 

Not just yet — but we’re working on it! In the meantime, feel free to share Mini Builds with friends and family who might want to sign up themselves. 

Our Mini Builds are a thank you for our adult supporters who give by direct debit and are not designed for children. 

We’d love that! Please get in touch — we’re always excited to hear how people are enjoying their builds and spreading the word. 

Your Donation

The minimum monthly donation is £12.00. Your donation helps fund vital services — and as a thank you, you’ll receive four Mini Builds a year.

Your donation helps fund St Mungo’s life-changing services — from emergency accommodation to long-term recovery support. You’re helping people rebuild their lives, brick by brick.  

We’ll confirm your Direct Debit details in writing when you sign up including the date of your donation. Monthly Direct Debits are taken on the 1st or 15th of the month, based on when you signed up.

Thank you so much for your ongoing support! Mini Builds is a separate initiative, so to receive them, you’ll need to sign up online. You can cancel your existing Direct Debit and rejoin through the Mini Builds page if you’d like to switch.

Depending on the amount you give, we may be able to claim Gift Aid on your donation from HMRC, increasing the value of your gift by 25% 

Cancelling or changing your preferences

You can cancel your Direct Debit any time via your bank or by contacting us. Just email us at supportercare@mungos.org and we’ll help you out.

You can cancel anytime via your bank, or by contacting us which will take a short time to process. If you cancel your Direct Debit before your next build is due, you won’t receive it — so we recommend waiting until after your latest build has arrived.

Drop us a line at supportercare@mungos.org and we’ll update your preferences. 

Delivery

You’ll get your first Mini Build around 2 weeks after signing up. After that, you’ll receive a new one every 3 months. We’ll email you when it’s on the way!

No worries — Mini Builds are designed to fit through a standard letterbox. If there’s an issue, or yours hasn’t arrived just get in touch at supportercare@mungos.org

We’re here to help. Email supportercare@mungos.org and we’ll look into it right away.

Sorry! At the moment, Mini Builds is only available to supporters in the UK.

If any pieces were missing from your pack, you can contact our brick supplier at bricksmcgee.com/missing

We’ll include a QR code and a link to step-by-step instructions in your Mini Build pack. We’ll also send you a link via email after your pack has arrived.