St Mungo’s and Crisis are teaming up for a fifth year, along with the Greater London Authority (GLA), to extend the hotel-based ‘Crisis at Christmas’ service in London further into the new year.
The hotel provision, which provides each guest with their own private room, along with a dedicated support worker and access to housing and benefit advice, began on 22nd December 2025 and will now run until 21st January 2026. The extension, made possible by funding from the GLA, as well as the generous support of the public, will see approximately 180 people who would otherwise be sleeping rough being given the best possible chance of leaving homelessness behind.
Mayor of London, Sadiq Khan, and Deputy Mayor, Tom Copley, visited the hotel where services will be extended for another two weeks to meet with residents and volunteers.
St Mungo’s Chief Executive Emma Haddad and Val, a client of St Mungo’s who was supported at last year’s Crisis at Christmas hotel, were also in attendance.
Speaking at the event, Emma Haddad said: “St Mungo’s partnership with Crisis and the Greater London Authority means that many people have been able to come in off the streets at one of the coldest and most difficult times of the year. This extension of funding provides us with more time to work with people who have often experienced multiple disadvantages and provide them with support and our expertise in helping them to move on to safe longer-term accommodation and start to rebuild their lives.
“Our teams know that bringing people in from the streets, providing them with safety and comfort and starting to rebuild the trust that people have too often lost, is the best way to support people to end their homelessness.
“We are really proud to be part of this cross-sector collaboration and very grateful both to the Mayor of London and the people who have donated to St Mungo’s to help us continue to provide services that support people away from homelessness.”
Val, 58, said: “The support I received last Christmas from St Mungo’s and Crisis has been life-changing.
“I’d been sleeping rough on and off for five years. But during my stay at the hotel, I had a bed of my own, three decent meals a day, and I even saw a dentist for the first time in ages. Most importantly, I was put in touch with a St Mungo’s support worker who helped set me on the path away from homelessness.
“Thanks to their support, I now have a place to call home, which is safe and secure. My life has been transformed.”
