Recovery and personalisation 

We adopted the recovery approach as our guiding ethos five years ago.

This has been good for our clients and good for us. We are now going one step further, incorporating recovery and personalisation into everything we do through an ambitious transformation programme.

'Helplessness and isolation are the core experiences of psychological trauma. Empowerment and reconnection are the core experiences of recovery' (Herman, Trauma and Recovery, 1992).