Arwa’s Story

I arrived in London in 2018 seeking asylum after escaping war-torn Syria – leaving behind my widowed mother, siblings and dog Jacko.

Following almost a year in the limbo of asylum, I received refugee status and, despite Covid putting things on hold again, managed to build a life in London. A life which included being reunited with Jacko my golden retriever after a British charity kindly flew him to the UK.

And yet, in a few short weeks in the autumn of 2022, after my landlord sold my rented flat, I lost a home once again. I couldn’t find anywhere to live with a dog at such short notice and, thanks to the stress of it all, I lost my waitressing job too.

Jacko and I found ourselves on the streets of London.

Being homeless was the worst thing that’s ever happened to me – even worse than the war. While the police were very helpful, I endured some horrifying experiences, including waking up with a drunk man prodding my legs. Jacko saw him off. I had money for a few nights in a hotel, but they didn’t want me. I looked homeless. I couldn’t shower.

Together Jacko and I slept on the streets for several nights before I was given a room at the St Mungo’s hostel in Lewisham where Jacko and I were supported by the St Mungo’s team.

With their help and a roof over my head, I started to feel safe again.

Several weeks after arriving at the hostel, while I was sitting in the garden, in walked Jonathan, who had arrived that afternoon after nine weeks on the streets.

For both of us, ending up at the shelter was a shock. Like me, Jonathan had grown up in a stable family. But after a combination of Covid impacting his job and the death of his father, Jonathan had also found himself needing the support of St Mungo’s.

Through our shared trauma, a friendship blossomed that would ultimately save us both. We’d both been so depressed and miserable – but through meeting each other and our growing friendship, we both started to shine again. We were falling in love!

When Jonathan plucked up the courage to ask me on a date, I just felt it was really special.

A week after we started going out, I asked him to make a commitment – to go to the mosque and get our relationship blessed. So, we did.

Soon afterwards Jonathan got a job managing a storage company and we left St Mungo’s to move into a one-bedroom flat in Shepherd’s Bush.

My experience has made me look at homeless people in a completely different way. Anyone can be homeless if they’re unlucky. People just need someone to love and look after them. St Mungo’s looked after me when I needed it most.

We now have a beautiful son, and the three of us, with Jacko, are enjoying family life. As I look to the future, Jonathan and I are making plans to marry. And I hope to meet with my mother and sisters soon, if not in Syria, then in a neighbouring country.

A woman with her dog supported by St Mungo's

Do you want to support us?

Together, we can make tonight the last night on the streets for thousands of people. Get involved today!