The Deposit Protection Service is proud to support St Mungo’s in its mission to ensure that everyone has a place to call home.
The Deposit Protection Service is proud to support St Mungo’s in its mission to ensure that everyone has a place to call home.
"I’ve come a long way in a short period of time – a lot of people tell me this too. It’s a nice feeling knowing you have security and come and go as I please, and not out there in bad weather all the time."
Focussing on innovating and adapting when facing adversity, our annual review gives an overview of our work supporting people experiencing homelessness in the year 2022-23.
We capture data from across our services each quarter, so we can see who and how we have helped, and the impact this has on the lives of people we support.
Do you need help? Please click here.
3 Thomas More Square, Tower Hill, London E1W 1YW
General enquiries | 020 3856 6000 | info@mungos.org
Donations and Fundraising | 020 8600 3000
© 2026 St Mungo’s Registered Charity No 1149085, Company No 8225808, Housing Association No LH0279, VAT Registration No. 155 134 821
Website by St Mungo’s. Maintained by Core Bid Management.
Appeals Policy
Case Closure and Reopen Guidance
Clearing House FAQs November 2022
Clearing House Nomination Policy & Procedure v1.1
Clearing House Sensitive Lets Policy & Procedure v1.1
Clearing House User Agreement v4
Complaints Policy
Couples Referral Guidance
Data Protection and Information Sharing Policy
Eligibility Policy
High Needs Quota Policy & Procedure
Hostel Decant Policy & Procedure
Nomination Guidance
Nominations Appendix A – Allocations and Prioritisation
NSNO Low Needs Staging Post Offer Policy & Procedure
Policy Addendum Clarification 2019
Referral and Waiting List Policy & Procedure
Referral Coaching Policy & Procedure – Volunteers v1.0
Referral Form Minimum Standards v1.2
Resettlement Policy & Procedure
Tenancy Review Policy & Procedure
Transfers Policy & Procedure