Emergency services

Sleeping rough - whether on a park bench, in a subway, in a car park or on the street - is an emergency. Helping rough sleepers into accommodation is the obvious first step.

We work in London's busiest areas to identify people who are sleeping rough and to help them find accommodation. Our outreach teams comb the streets looking for people who need help; in some areas we can then refer them to an emergency shelter where they can stay for free for around three weeks, until they have been assessed and referred into longer-term accommodation. Our hostels provide shelter for a period of six to twelve months, and aim to help each client recover sufficiently to move into more independent accommodation.